Building Services Manager

urbanbubble; Cardiff; On-site; GBP 32,000 - 38,000; Full time

Job summary

urbanbubble is seeking a dedicated Building Services Manager to ensure compliance with maintenance and health & safety standards within a full-time role. You will lead a team, manage budgets, and drive exceptional customer service. The position offers a competitive salary, bonuses, and enhanced leave benefits, demonstrating the company's commitment to its employees and community.

Benefits

10% bonus

Enhanced family leave policies

Cycle to work scheme

Season ticket loan

Pet lovers Friday

Enhanced sick pay

Study support

Birthday day off

Day off when you buy a house

Qualifications

• Experience in a facilities management role.
• Proven track record in delivering customer service standards.
• Knowledge of Health, Safety and Environment legislation.

Responsibilities

• Manage a team of 6.
• Ensure compliance with health & safety standards.
• Lead on quality processes for continuous improvement.

Skills

People management

Customer service

Budget Management

Compliance knowledge

Problem-solving

Education

Rent Smart Wales qualification

Job description

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This range is provided by urbanbubble. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We’re searching for an incredible Building Services Manager!

This role is based full time within the development, you will be responsible for ensuring the development consistently meets all maintenance and health & safety standards, and remains 100% compliant at all times whilst delivering exceptional customer service. You will manage a maintenance and housekeeping team.

What do we offer?

- We offer amazing benefits such as a basic salary of up to £38,000, 10% bonus, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.

- We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!

What will you do?

• Effectively manage a team of 6
• Budget Management
• Promote effective client relationships and achieve high customer satisfaction.
• Lead on, develop, implement, and monitor quality processes to ensure compliance and continuous improvement targets are being met.
• Pro-actively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections.
• Ensure there is a fitting approach to risk assessments and method statements.
• Outline safe operational procedures which identify and take account of all relevant hazards, recommending and implementing necessary changes to working practices as required.
• Oversee and review Health and Safety audits and appropriate follow-through.
• Oversee the delivery of all annual testing and training for our people to ensure total compliance, maintaining robust records.
• Promote peak performance through proper objective setting, one to one’s, personal development, team meetings and performance reviews.

What are we looking for?

• Experience in a facilities management role
• Property / Residential experience (preferred)
• Experience in managing contractors
• People management skills and the ability to achieve great results through people
• Significant experience and proven track record in delivering the highest standards of customer service.
• Strong commercial and financial acumen
• Knowledgeable in relevant regulations, legislation, guidance and best practice.
• Health and Safety - must be proficient with current Health, Safety and Environment legislation

Required: To have Rent Smart Wales qualification or to complete this course within the first 3 months of starting your role.

We’re not your usual property company. We’re the North West’s leading property managing agent!

At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential.

So, what do you say – interested?

Apply now and join a fantastic organisation that truly believe that our people should be at the heart of all our decisions!

We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

INDHIG

REF-221 970

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Project Management

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