Building Manager - Northampton, NN1

Encore; Northampton; On-site; GBP 41,000 - 50,000; Full time

Job summary

Encore in Northampton is seeking an experienced Building Manager to oversee a residential development and ensure a high-quality living environment. You will manage maintenance, contractors, and resident services, while maintaining safety and compliance.

The role requires strong leadership, excellent communication, and hands-on facilities management experience. This on-site position offers a 9am–5pm schedule and a salary around £45,000 per year.

Qualifications

• Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
• Strong Facilities Management experience is highly advantageous.
• Strong leadership skills, with experience mentoring and developing teams.
• Contractor management expertise, including assessing and approving works.
• Financial management experience (desirable).
• IWFM, TPI or other equivalent property/facilities management qualification.

Responsibilities

• Overseeing planned and reactive maintenance, including contractor management.
• Ensuring communal areas are impeccably maintained and presented.
• Delivering outstanding customer service to residents and visitors.
• Overseeing projects & major works.
• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
• Coordinate planned maintenance, ensuring timely execution to required standards.
• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
• Oversee/conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
• Monitor parking compliance and address related issues.
• Provide input for budgets, residents’ meetings, and communication with directors.

Skills

Time management

Communication

Leadership

Education

IWFM or TPI qualification

Tools

Microsoft Office

Job description

We’re looking for an experienced Building Manager to oversee the smooth operation of a residential development based in Northampton, ensuring a high-quality living environment for residents while maintaining the property to the highest standards.

• Location: Northampton
• Salary: £45,000
• Hours: Monday to Friday, 9am-5pm

The Role

As the Building Manager, you will take full responsibility for the development, including:

• Overseeing planned and reactive maintenance, including contractor management.
• Ensuring communal areas are impeccably maintained and presented.
• Delivering outstanding customer service to residents and visitors.
• Overseeing projects & major works

What You’ll Do

• Building Management
• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
• Coordinate planned maintenance, ensuring timely execution to required standards.
• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
• Oversee/conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
• Monitor parking compliance and address related issues.
• Provide input for budgets, residents’ meetings, and communication with directors.
• Maintenance & Repairs
• Arrange and follow up on reactive and planned maintenance.
• Oversee the carrying out of minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
• Coordinate and follow up on emergency repairs.
• Resident Services
• Manage front-of-house services, including parcel and key handling.
• Ensure any on site staff or contractors are well adept in welcoming new residents, introducing house rules, and that they provide a visible on-site presence.

What You’ll Bring

Experience

• Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
• Strong Facilities Management experience is highly advantageous
• Strong leadership skills, with experience mentoring and developing teams.
• Contractor management expertise, including assessing and approving works.
• Financial management experience (desirable).

Qualifications

• Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.

Skills

• Exceptional time management and task prioritisation.
• Outstanding communication skills, both written and verbal.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Behaviours

• Accountability: Take ownership and see tasks through to completion.
• Attention to Detail: Passionate about delivering excellence in every aspect.
• Commitment: Proud to make a difference and go above and beyond.
• Positivity: Embrace challenges with a can-do attitude.
• Curiosity: Continuously learn, question, and seek improvement.

Why Join Us?

This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.