Building Manager

Hines; Greater London; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

Hines is seeking a Building Manager in Central London to oversee day-to-day management, cleaning, security, reception, post, service desk, IT services, and administration for a prominent Helix property portfolio. You will support the Facilities Manager and surveyors as needed and ensure adherence to safety and building standards.

Key responsibilities include cost-efficient property upkeep, liaising with clients and authorities, and maintaining high service levels.

Qualifications

• Experience with managing property and liaising with clients, tenants, consultants and local authorities.
• Knowledge of current Health & Safety legislation.
• Good knowledge of buildings, maintenance and service.

Responsibilities

• Keep the client’s property in a cost-efficient manner.
• Represent Helix/Property Advisors professionally and ensure compliance with H&S and legal requirements.
• Familiarise with all layouts and systems of the building; coordinate with Facilities Manager.
• Manage SHE policies and operational procedures; uphold Best Practice Standards.
• Be available out of normal hours and at short notice when required.
• Oversee facilities staff and contractors to ensure seamless operation.

Skills

Property management

Stakeholder liaison

Health & Safety

Building maintenance

Administrative skills

Education

IOSH/Nebosh

Tools

Excel

Word

MS Outlook

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Helix - A Hines Company

Helix is a specialist property management company established in 1996. We are focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totalling around 7.5 million sq.ft. and comprising all commercial asset classes. Our whole business, including the accounts team, is under one roof with all staff based in the same Central London office. For further information, please visit Helix's website: www.helixproperty.co.uk.

In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering and customer centric approach in the UK. Helix has had a long-standing relationship with Hines over the past 10 years, providing property management services across the majority of properties in the Hines UK portfolio.

Responsibilities

The Building Manager, will be responsible for all aspects of the day-to-day management and of first class service delivery of cleaning, security, reception, postal services, service desk, IT services, telephone and administration. This individual will also support the Facilities Manager and Surveyors whenever necessary. Responsibilities include, but are not limited to:

• Maintain and manage the client’s property in a cost efficient manner.
• Protect the interests of the client / Helix Property Advisors as their representative, and conduct any facilities/building related business in a professional and business-like manner at all times.
• Total familiarisation with all layouts and systems for the building.
• Liaise with the Facilities Manager to ensure compliance with all H&S regulations and legal requirements at the building.
• Administration to adhere to Helix, Safety, Health & Environmental (SHE) policies and any operational procedures.
• Ensure all duties and responsibilities are executed to the industry's 'Best Practice Standards' and best practice at all times.
• Maintain the highest standards of professionalism and Facilities and Property Management at all times.Act within the authority delegated by Helix.
• As requested, any other duties necessary in the interest of the smooth and efficient running of the building.
• Ensure all duties and responsibilities are executed to the industry's 'Best Practice Standards' and best practice at all times.
• To be available out of 'normal' working hours and at short notice if the needs of the building so require.

Qualifications

Essential

• Experience with managing property
• Experience of liaising with clients, tenants, consultants and local authorities
• Knowledge of current Health & Safety legislation
• Good knowledge of buildings, maintenance and service

Desirable

• IOSH/Nebosh
• Similar experience within a competitor company
• Basic understanding of commercial leases / service charges

Key Skills

• Strong communication skills, both verbal and written
• Good numerical skills including computer literacy (Excel, Word, MS Outlook)
• Ability to work alone or as part of a team
• High level of organisational and administrative skills
• Proven track record in managing staff/contractors
• Able to use initiative and take responsibility
• Ability to work under pressure

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.