Senior Surveyor

Hines; England; Sur place; GBP 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Comprehensive training

Generous vacation packages

Résumé du poste

A global real estate investment manager seeks an experienced property manager to oversee a diverse portfolio throughout the UK. The successful candidate will ensure properties are effectively managed while maximizing value. Key responsibilities include reporting, stakeholder communication, and compliance with policies. Applicants should hold an MRICS qualification or equivalent experience in commercial property management. Join a team that values excellence and offers comprehensive benefits.

Qualifications

• Experience of liaising with multilevel stakeholders including Clients, professional teams, lenders, investors etc.
• Thorough understanding of commercial leases/service charges.
• Experience with Health & Safety legislation.

Responsabilités

• Carry out various property management tasks as directed.
• Prepare ad hoc reports for issue to internal and external parties.
• Manage data and emails to keep client files up to date.

Connaissances

Strong communication skills

Good numerical skills

Ability to work alone or in a team

High organization and administrative skills

Ability to work under pressure

Formation

MRICS qualification or 6+ years of commercial property management experience

Outils

Microsoft Office

Excel

MS Outlook

Description du poste

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When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

Helix is a specialist property management company established in 1996. We are focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totalling around 7.5 million sq.ft. and comprising all commercial asset classes. Our whole business, including the accounts team, is under one roof with all staff based in the same Central London office. For further information, please visit Helix’s website: www.helixproperty.co.uk.

In February 2022, Helix was acquired by Hines marking an exciting new chapter to further propel our property management offering and customer centric approach in the UK. Helix has had a long-standing relationship with Hines over the past 10 years, providing property management services across the majority of properties in the Hines UK portfolio.

Responsibilities

• Carry out various property management tasks as directed.
• Ensure that all properties within the portfolio are managed effectively and efficiently and to ensure that value is maximised, voids kept to a minimum and Client’s objectives achieved.
• Prepare ad hoc reports including formal client reporting as required for issue to internal and external parties.
• Ensure that company policies and procedures are consistently applied to required standards. Also, to be conscious of these policies and procedures to protect the interests of Helix and Hines.
• Work alongside the facilities management team to oversee day‑to‑day maintenance matters including day‑to‑day, contracted, and cyclical maintenance.
• Assist with the project management of internal and external works alongside the relevant surveyor or professional consultant.
• Manage data and e‑mails and ensure all client files are kept up to date.
• Take responsibility for the collection of rents and service charges.
• Ensure that service charge budgets and reconciliations are correct and produced in a timely manner.
• Make certain that service charge expenditures versus the budgets throughout the financial year are appropriately managed.
• Implement a programme of regular site visits to ensure all buildings are in good order and complete inspection reports remotely.
• Be proactive in your communication with colleagues and in building relationships with all stakeholders.
• Contribute to wider Helix and Hines projects.
• Ensure insurance claims are processed efficiently and correctly.
• Develop processes to effectively circulate information and communicate regularly with tenants concerning management issues.
• Have a thorough understanding of Landlord and Tenant Act and related lease restrictions.
• Ensure that fees are issued as and when appropriate for works excluded from the management contract.
• Share your expertise with colleagues.
• Ability to complete own work under minimal supervision / guidance depending on level of experience.
• Ability to deal with new or difficult situations within context of own function or specialism.
• Make decisions regarding the management of the portfolio for which you are responsible.
• Actively manage colleagues to get the best out of all situations.
• Actively support and encourage personal and professional development of colleagues especially those in direct management.

Qualifications

• MRICS qualification or 6+ years of commercial property management experience.
• Experience of administration within the context of an office such as utilisation of Microsoft Office and Outlook.
• Experience of liaising with multilevel stakeholders including Clients, professional teams, lenders, investors etc.
• Ability to demonstrate and apply Level 3 RICS competencies.
• Thorough understanding of commercial leases / service charges.
• Experience of liaising with clients, occupiers, consultants and local authorities.
• Similar experience with a competitor company.
• Thorough knowledge of current Health & Safety legislation.
• Thorough knowledge of buildings, maintenance, and service.

Key Skills

• Strong communication skills, both verbal and written.
• Good numerical skills including computer literacy (Excel, Word, MS Outlook).
• Ability to work alone or as part of a team.
• High level of organisational and administrative skills.
• Able to use initiative and take responsibility.
• Ability to work under pressure.
• Able to fit in with a diverse work team.

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed‑use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients’‑needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognise that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65‑year history to build the world forward. This is why we prioritise investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centring our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.