Assistant Building Manager — Facilities & Client Services

Hines; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

Hines is seeking an Assistant Building Manager for its Helix portfolio in Central London to support day-to-day operations, including cleaning, security, reception, post, service desk, IT services and administration.

This role supports the Facilities/Building Manager and Property Director, ensuring cost-efficient property management and adherence to safety policies and legal requirements.

Qualifications

• Proven facilities/administrative experience.
• Experience of liaising with clients, tenants, consultants and local authorities
• Knowledge of current Health & Safety legislation
• IOSH
• Similar experience within a competitor company
• Basic understanding of commercial leases / service charges
• Strong communication skills, both verbal and written
• Good numerical skills including computer literacy (Excel, Word, MS Outlook)
• Ability to work alone or as part of a team
• Able to use initiative and take responsibility
• Ability to work under pressure

Responsibilities

• Maintain and manage the client’s property in a cost efficient manner.
• Protect the interests of the client / Helix Property Advisors as their representative, and conduct any facilities/building related business in a professional and business-like manner at all times.
• Total familiarisation with all layouts and systems for the building.
• Liaise with the Facilities/Building Manager to ensure compliance with all H&S regulations and legal requirements at the building.
• Administration to adhere to Helix, Safety, Health & Environmental (SHE) policies and any operational procedures.
• Act within the authority delegated by Helix Property.
• As requested, any other duties necessary in the interest of the smooth and efficient running of the building.
• Ensure all duties and responsibilities are executed to the industry’s ‘Best Practice Standards’ and best practice at all times.

Skills

Facilities management

Client & tenant liaison

Health & Safety knowledge

IOSH

Competitor company experience

Lease / service charges knowledge

Communication skills

Numerical skills / MS Office

Independent / teamwork

Initiative & responsibility

Ability to work under pressure

Tools

Excel

Word

MS Outlook

Job description

Hines is seeking an Assistant Building Manager for its Helix portfolio in Central London to support day-to-day operations, including cleaning, security, reception, post, service desk, IT services and administration.

This role supports the Facilities/Building Manager and Property Director, ensuring cost-efficient property management and adherence to safety policies and legal requirements.