Building Host

Time Recruitment Solutions Ltd; Manchester; Presencial; GBP 21 000 - 29 000; Tempo integral

Resumo da oferta

Time Recruitment Solutions Ltd is seeking a Receptionist/Building Manager to ensure a welcoming, well-run coworking space in Manchester. You will greet clients, handle inquiries, manage bookings, and support daily operations.

You will foster community through events, tours for prospective members, and help with membership onboarding and retention. The role combines front-desk duties with space management and safety responsibilities.

Qualificações

• Strong front-desk communication and customer service skills.
• Ability to manage multiple tasks in a busy coworking environment.
• Comfort with handling member inquiries and guiding visitors.

Responsabilidades

• Front-of-house: greet clients and visitors, provide assistance and information.
• Community engagement: support events, workshops and networking activities.
• Operations: keep the space clean, organized, and report any maintenance issues.
• Space management: assist with room bookings, desk allocations, and check-ins/outs.
• Sales & membership: conduct tours and assist with onboarding and member retention.

Conhecimentos

Communication

Empathy

Reliability

Multitasking

Social skills

Organization

Technical skills

Resistance to stress

Visitor management

Descrição da oferta de emprego

Receptionist/Building Manager

Responsible for ensuring a welcoming and productive environment for clients and guests. This role involves front-of-house duties, community engagement, and operational support to ensure the smooth running of the workspace.

Front Desk Support:

• Greet and assist clients and visitors to the building, creating a warm and professional atmosphere.
• Handle client inquiries, resolve issues, and provide general support.
• Manage non-technical queries from customers regarding the space.

Community Engagement & Events:

• Foster a sense of community by building positive rapport with clients and visitors.
• Plan and assist with networking events, workshops, and social gatherings.
• Source of information for the local area and location-related questions.

Operations & Space Management:

• Ensure the coworking space is clean, organized, and well-maintained.
• Monitor supplies, reorder stock, and liaise with the operational team over technical difficulties that need reporting to vendors.
• Assist with room bookings, desk allocations and checking customers in and out of the space.
• To aid in the adherence to on-site rules and terms and conditions of the site in person, and report back on any infringements by customers.
• Fire marshal in case of emergency for Orbit Spaces customers.

Sales & Membership Growth:

• Conduct tours for prospective members and explain membership options.
• Assist with onboarding new members, ensuring a smooth transition into the space.
• Support marketing efforts by promoting services and events within the space and encouraging member participation.
• Engage with Members seeking to upgrade or service notice on their membership to encourage customer retention.

Key personal skills:

• 0 Communication
• 0 Empathy
• 0 Reliability
• 0 Multitasking
• 0 Social skills
• 0 Organization
• 0 Technical skills
• 0 Resistance to stress
• 0 Visitor management