Building Control Support Officer (Administrator) Trainee

TN United Kingdom; Yate; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen motivierten Building Control Support Officer Trainee in Yate. In dieser spannenden Rolle unterstützen Sie das Building Control Team, indem Sie technische Hilfe leisten und Kundenanfragen beantworten. Sie werden unter Anleitung eines erfahrenen Teams arbeiten und die Möglichkeit haben, Ihre Fähigkeiten in einem dynamischen Umfeld zu entwickeln. Wenn Sie eine Leidenschaft für Kundenservice haben und bereit sind, zu lernen, ist dies die perfekte Gelegenheit für Sie, Ihre Karriere zu starten.

Qualifications

• Technische Unterstützungserfahrung oder Erfahrung im Einzelhandel/Gastgewerbe.
• Fünf GCSEs über Note C, einschließlich Mathe und Englisch.

Responsibilities

• Bereitstellung von technischem Support und Kundenservice für das Building Control Team.
• Dokumente indizieren, ablegen und allgemeine administrative Unterstützung leisten.

Skills

Kundenservice

Kommunikationsfähigkeiten

IT-Kenntnisse

Education

GCSEs über Note C

NVQ Level 2

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Social network you want to login/join with:

Building Control Support Support Officer (Administrator) Trainee, Yate

Client:

Location:

Yate, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

fc4e7345aa95

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

How you'll make a difference

As a Building Control Support Officer (Administrator) Trainee, you will be responsible for providing efficient, responsive, and high-quality technical assistance to the Place Department and assisting in routine customer service tasks for this area.

We are looking for an enthusiastic candidate who is willing to learn whilst supporting the busy Building Control Team.

What will you be doing?

1. You will be under the supervision of the Technical Support Team Leader and will assist in the delivery of high-quality technical assistance to the Building Control Team and its customers.
2. You will provide a front-line service giving an initial response to customers, including telephone and office callers. This involves answering general enquiries, collating information related to applications, licences, and service requests, and advising customers if their information is incomplete.
3. Duties include indexing and filing documents into the Document Management System (DMS), electronic mail distribution, and assisting other staff with relevant duties.
4. You will prepare documents and other materials to a good standard following clear briefs, using established formats and software, and provide general administrative support such as photocopying, filing, ordering supplies, and routine tasks.
5. Collecting information, maintaining records, and using established formats, software, and procedures.

What we need from you

1. This opportunity is open to those with Technical Support experience or those from a Retail or Hospitality background seeking a career change.
2. You should have five GCSEs above grade C, including Maths and English, and an NVQ Level 2 qualification.
3. Strong customer service skills and effective communication are essential.
4. Good knowledge of IT, with experience in Office packages such as Word, Excel, and Outlook, is required.