Building Control Manager

Harwood; Canterbury; Hybrid; GBP 72,000 - 88,000; Full time

Job summary

Harwood in the United Kingdom is seeking a senior, board-facing manager to lead the quality assured Corporate Approved Inspector service. The role focuses on strategic goals, budgeting, and expanding client relationships while maintaining high service standards.

You will support the Board and oversee a skilled team, ensure regulatory compliance, drive performance, and foster a safe, productive work environment. Canterbury-based position with competitive remuneration.

Qualifications

• Implement company aims and establish strategic goals by gathering business, financial, service and operational data.
• Manage budgets by forecasting requirements and preparing annual budgets.
• Develop business opportunities and market services by enforcing quality and customer service standards.
• Provide support and supervision to employees to recruit needed skills and maintain a safe work environment.
• Communicate job expectations and assist with performance appraisals, planning and disciplinary actions.
• Maintain a positive team environment and assist with smooth operation of the team.
• Analyse team workload and contribute to team results.
• Approve and manage annual leave requests from team.
• Attend Board meetings and conduct monthly team meetings.
• Communicate effectively and oversee team administration operations.
• Maintain a portfolio of complex projects and client management.
• Comply with Quality Management Systems and contractual requirements.
• Undertake other duties as required by the Board.
• Stay conversant with legislation and CPD events/workshops.
• Ensure records and filing meet Quality Procedures and contractual requirements.

Responsibilities

• Implement the company’s business aims and establish strategic goals by gathering pertinent business, financial, service, and operational information.
• Manage budgets in line with the company financial strategy by forecasting requirements and preparing annual budgets.
• Develop business opportunities and market the services offered by the company by enforcing quality and customer service standards.
• Provide support and supervision to all employees to recruit the necessary skill sets and maintain a safe work environment.
• Communicate job expectations and assist with performance appraisals and disciplinary actions.
• Maintain a positive team environment and assist with the smooth operation of the team.
• Analyse the workload within the team and contribute to team effort by accomplishing related results.
• Approve and manage annual leave requests from team.
• Attend Board meetings as necessary and conduct monthly team meetings.
• Communicate effectively and oversee team administration operations.
• Maintain a portfolio of complex projects and associated client management.
• Comply with Quality Management Systems, Operating Standards, and Code of Conduct for Registered Building Inspectors.
• Undertake other duties as reasonably required by the Board of Directors.
• Stay fully conversant with relevant legislation and attend CPD events/workshops.

Skills

Team leadership

Budget management

Performance appraisal

Strategic planning

Recruitment

Quality management

CPD participation

Education

RICS CABE membership or equivalent

Surveyor qualification (Class 2D-F or Class 3)

Job description

RBI Classification: Class 2D and above
Reports to: Director
Salary: £80,000+ depending on experience

To support our Board of Directors in a managerial capacity and accomplish company aims and objectives by managing their ever-expanding workforce, whilst planning and evaluating their efficient and effective quality assured Corporate Approved Inspector service.

• Implement the company’s business aims and objectives and establish strategic goals by gathering pertinent business, financial, service, and operational information. Identify and evaluate any trends and choosing a course of action, while evaluating the outcomes objectively.


• Manage budgets in line with the company financial strategy by forecasting requirements and preparing annual budgets. Evaluation of expenditures and analysing variances, while initiating corrective actions at quarterly budget monitoring meetings.


• To develop business opportunities and market the services offered by the company by enforcing quality and customer service standards, whilst analysing and resolving quality and customer service problems, identifying trends and recommending system improvements to exceed our client’s expectations.


• To give support and supervision to all employees to ensure we retain and recruit the necessary skill sets in terms of knowledge, expertise and experience. Interviewing and selecting, orienting, training and guidance to employees within your remit to maintain a safe, secure, and legal work environment while developing personal growth opportunities.


• Communicating job expectations and assist with performance appraisals by planning, monitoring, and appraising job results and disciplining employees if necessary, with the focus being on developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.


• Maintain a positive team environment to promote the overall interests of the company and assist with the smooth operation of the team.


• Analyse the workload within the team and contribute to team effort by accomplishing related results as needed.


• Approve and manage annual leave requests from team.


• Attendance at Board meetings as necessary and conduct monthly team meetings.


• To communicate effectively whether verbally, in writing or electronically and oversee the team administration operations.


• Maintain a portfolio of complex projects and associated key client management.


• To comply with those functions outlined within the companies Quality Management Systems in terms of quality policies and procedures, Operating Standard Rules and Code of Conduct for Registered Building Inspectors and terms and conditions.


• To undertake other duties, within the competence of the post holder, as may be reasonably required from time to time by the Board of Directors.


• To be fully conversant with all relevant legislation, while maintaining professional and technical knowledge by attending CPD events/workshops, reviewing professional publications, establishing personal networks and participating in professional institutes.


• Ensure records and filing are maintained to ensure the company’s Quality Procedures, service levels and contractual requirements are being met.

What you can bring to the role

Qualifications and Professional Membership

• Class 2D-F or Class 3 surveyor


• To hold full membership of RICS, CABE or equivalent