Building Concierge & Guest Experience Lead

Thomas Webb Recruitment; Barking; On-site; GBP 22,000 - 26,000; Full time

Job summary

A recruitment agency is seeking a Day Concierge for a mixed-use building in Barking. The role involves overseeing daily operations, meeting tenants, handling enquiries, and ensuring a high-quality front-of-house service. Candidates should have at least one year of concierge experience, excellent communication skills, and a polished appearance. The position requires teamwork, reliability, and the ability to problem-solve effectively in a busy environment.

Qualifications

• A minimum of 1 year's experience as a Concierge.
• Excellent command of written and spoken English.
• Basic computer skills are required.

Responsibilities

• Meeting and greeting guests/tenants.
• Handling guest enquiries with professionalism.
• Monitoring all common areas within the property boundaries.

Skills

Customer service

Problem solving

Teamwork

Communication Skills

Reliability

Job description

A recruitment agency is seeking a Day Concierge for a mixed-use building in Barking. The role involves overseeing daily operations, meeting tenants, handling enquiries, and ensuring a high-quality front-of-house service. Candidates should have at least one year of concierge experience, excellent communication skills, and a polished appearance. The position requires teamwork, reliability, and the ability to problem-solve effectively in a busy environment.