Building Assistant

Buckinghamshire Council; Aylesbury; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Discounts on Cafés, restaurants, shops

Costco membership

Discounted gym memberships

Travel discounts with Arriva

Flexible and agile working

Job summary

Buckinghamshire Council is seeking a Building Assistant to support the day-to-day operation of our corporate buildings. You will help keep sites safe, secure, well‑maintained and ready to support staff, residents, councillors, tenants and visitors.

Working within the Communities Directorate, you’ll contribute to health and safety compliance, coordinate room bookings and liaise with customers and contractors to deliver a professional service every day.

Qualifications

• Experience in facilities management or caretaking is essential.
• Good understanding of health and safety requirements and safe practices.
• Excellent communication and customer service skills.
• Strong organisational skills with ability to prioritise tasks.
• Experience keeping accurate records and carrying out admin tasks.
• Basic ICT skills, including Microsoft Office applications.

Responsibilities

• Maintain safety, security and presentation of the building at all times.
• Monitor building security and access control; issue badges as required.
• Set up meeting rooms, committee spaces and event areas to meet requirements.
• Support health and safety compliance, including Fire Marshal duties and evacuations.
• Respond to maintenance issues and coordinate remedial works via the Facilities Helpdesk.
• Provide operational support during opening hours and assist with emergency planning.
• Manage room booking requests and ensure facilities are prepared for use.
• Liaise with customers, staff, councillors, contractors and external organisations.
• Support financial administration, invoicing and ordering processes; maintain records.
• Work with IT Services to keep equipment and tech operational for building users.

Skills

Facilities management experience

Caretaking

Building operations

Health and safety awareness

Customer service

Organisational skills

Records and admin tasks

Basic ICT / MS Office

Proactive problem solving

Job description

Do you enjoy practical, hands‑on work and take pride in creating safe, welcoming environments? Are you someone who can turn their hand to a variety of tasks while delivering excellent customer service?

We're looking for a Building Assistant to support the day‑to‑day operation of our corporate buildings. This is a varied and rewarding role where you'll play a key part in ensuring our sites remain safe, secure, well‑maintained and ready to support staff, residents, councillors, tenants and visitors. From setting up meeting spaces to supporting health and safety compliance and responding to building issues, you'll help keep our buildings running smoothly every day.

This is an exciting opportunity to join a supportive Facilities Management team and make a visible difference to the services delivered across Buckinghamshire Council.

About us

You’ll join our Communities Directorate within Corporate Property & Assets (Estate Management), supporting the effective management and compliance of a diverse and complex property portfolio. Our work enables vital public services to operate safely and efficiently, so what we do makes a real difference every day.

About the role

As a Building Assistant, you'll be responsible for delivering a wide range of facilities management services under the direction of the Building Manager. You'll help ensure the building operates efficiently, safely and professionally while providing excellent support to customers and colleagues.

Key responsibilities include:

• Maintaining the safety, security and presentation of the building at all times.
• Monitoring and supporting building security and access control systems, including issuing access badges.
• Setting up meeting rooms, committee spaces and event areas to meet customer requirements.
• Supporting health and safety compliance, including Fire Marshal duties, incident reporting and building evacuations.
• Responding to building maintenance issues and coordinating remedial works through the Facilities Helpdesk.
• Providing operational support during building opening hours and assisting with emergency planning activities.
• Managing room booking requests and ensuring facilities are prepared and ready for use.
• Liaising with customers, staff, councillors, contractors and external organisations to deliver a professional service.
• Supporting financial administration, invoicing, ordering processes and maintaining accurate records.
• Working with IT Services to ensure equipment and technology remain operational for building users.

Fixed

As a ‘fixed’ worker, you’ll spend most of your time in the same location, which will likely be a fixed office or location where your role is performed. Typically, you’ll be based in the same location as the rest of your team, because you provide a particular service from that fixed location or need access to information there.

About you

We're looking for someone who is reliable, customer‑focused and enjoys working in a busy operational environment.

You will ideally have:

• Experience within facilities management, caretaking, building operations or a similar environment.
• A good understanding of health and safety requirements and safe working practices.
• Excellent communication and customer service skills, with the ability to build positive working relationships.
• Strong organisational skills and the ability to prioritise competing demands.
• Experience maintaining accurate records and carrying out administrative tasks.
• Basic ICT skills, including the use of Microsoft Office applications.
• A proactive approach to problem‑solving and the confidence to work independently when required.

Interview Date: w/c 23rd November 2026 at Walton Street offices.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well‑being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like‑minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Our Communities directorate works across the county to deliver a number of the key customer‑facing services that our residents, businesses and visitors rely on every day.

This directorate includes a wide range of services, including:

• collecting and disposing of waste and recycling
• maintaining our roads and Rights of Way network and parking
• ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers
• managing Country Parks
• leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy
• Licensing, Environmental Health and Trading Standards
• Cemeteries and Crematoria

The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment.

We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that’s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements.

• We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme.
• In addition to the opportunity to gain membership to Costco,
• we have discounted gym memberships,
• travel discounts with Arriva
• and much more.