Multi-Site Building Assistant

Buckinghamshire Council; Aylesbury; Hybrid; GBP 21.000 - 29.000; Vollzeit

Benefits dieser Stelle

Flexible working

Employee discounts

Pension scheme

Costco membership

Gym membership discounts

Travel discounts with Arriva

Zusammenfassung

Buckinghamshire Council is seeking a practical Building Assistant (Multi-Site) to support day-to-day operations across corporate buildings in Buckinghamshire. The role is hands-on, covering security, maintenance and event support, with a mobile working pattern and home-working elements.

You’ll work closely with the County Sites Manager to deliver high-quality facilities management, respond to issues, coordinate repairs and ensure safe, welcoming environments for staff, residents and visitors.

Qualifikationen

• Experience in facilities management or building operations.
• Knowledge of health and safety procedures and safe working practices.
• Excellent communication and customer service skills.
• Ability to prioritise tasks and adapt to changing demands.
• Experience using IT systems and Microsoft Office applications.
• Strong attention to detail and accurate record-keeping.
• Willingness to travel between sites and a valid driving licence.

Aufgaben

• Keep council buildings safe, secure and well-maintained to high standards.
• Monitor security systems and issue access badges.
• Prepare meeting rooms and event spaces to customer requirements.
• Support health and safety compliance, Fire Marshal duties and incident reporting.
• Coordinate repairs with Facilities Helpdesk and respond to issues.
• Assist with room bookings, customer enquiries and building operations.
• Support emergency planning and provide operational cover across sites.
• Liaise with internal teams, contractors, tenants and visitors to ensure professional service.
• Maintain records using systems like Microsoft, ServiceNow and SAP.

Kenntnisse

Facilities management

Health & safety

Communication skills

Problem solving

IT systems / MS Office

Attention to detail

Travel between sites

Driving licence

Tools

Microsoft applications

ServiceNow

SAP

Jobbeschreibung

Are you practical, proactive and passionate about providing excellent customer service? Do you take pride in creating safe, welcoming and well-maintained environments?

We're looking for a Building Assistant (Multi-Site) to play a vital role in supporting the day-to-day operation of our corporate buildings across Buckinghamshire. This is a varied, hands-on role where no two days are the same. From supporting meetings and events to ensuring security, health and safety compliance, and building maintenance, you'll help create environments where our staff, residents, partners and visitors can thrive.

As a mobile worker, you'll provide support across multiple council locations and work closely with the County Sites Manager to deliver high-quality facilities management services.

About us

You’ll join our Communities Directorate within Corporate Property & Assets (Estate Management) supporting the effective management and compliance of a diverse and complex property portfolio. Our work enables vital public services to operate safely and efficiently, so what we do makes a real difference every day.

About the role

As a Building Assistant, you'll be at the heart of keeping our buildings operational, safe and welcoming. You'll support a wide variety of facilities management activities and respond to the changing needs of our sites.

Key responsibilities include:

• Ensuring buildings remain safe, secure and maintained to a high standard.
• Monitoring and supporting building security systems and access controls, including issuing access badges.
• Preparing meeting rooms, committee spaces and event areas to meet customer requirements.
• Supporting health and safety compliance, including Fire Marshal duties, incident reporting and compliance checks.
• Responding promptly to building-related issues and coordinating repairs through the Facilities Helpdesk.
• Assisting with room bookings, customer enquiries and building operations.
• Supporting emergency planning activities and operational cover across sites.
• Liaising with internal teams, contractors, tenants and visitors to ensure a professional service is delivered at all times.
• Maintaining accurate records using systems such as Microsoft applications, ServiceNow and SAP.

This role offers variety, responsibility and the opportunity to make a visible difference to the operation of key council facilities across the county.

A ‘mobile’ role gives you the flexibility to schedule your own diary, so you can meet with colleagues and clients in a variety of locations. You’ll access digital folders and resources on your laptop and be able to use the network wherever you are based. Working from home will be common, as well as meeting your team in the office where necessary.

About you

We're looking for someone who is organised, customer-focused and able to work confidently in a busy operational environment.

You will ideally have:

• Experience in facilities management, building operations, caretaking or a similar practical environment.
• Good knowledge of health and safety procedures and safe working practices.
• Excellent communication and customer service skills.
• The ability to prioritise tasks, solve problems and respond positively to changing demands.
• Experience using IT systems and Microsoft Office applications.
• Strong attention to detail and the ability to maintain accurate records.
• A flexible approach and willingness to travel between sites as required.
• A full driving licence

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Interview Date: Tuesday 24 November pm at Queen Victoria Road offices, Wycombe

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day.

This directorate includes a wide range of services, including:

• collecting and disposing of waste and recycling
• maintaining our roads and Rights of Way network and parking
• ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers
• managing Country Parks
• leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy
• Licensing, Environmental Health and Trading Standards
• Cemeteries and Crematoria

The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment.

We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that’s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.