BSS Business Analyst

Hays PLC; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

An innovative firm is looking for a skilled Business Analyst to enhance the efficiency of a BSS platform. In this role, you'll manage capacity and complexity, ensuring optimal delivery across high-impact programmes. Your collaboration with cross-functional teams will be key to validating user stories and simplifying user journeys. This position offers a hybrid work environment, allowing you to work three days a week in the London office. If you're passionate about driving change and improving processes, this opportunity is perfect for you.

Qualifications

• Experience in managing BSS platforms and validating user stories.
• Strong analytical skills to challenge complexity and drive simplification.

Responsibilities

• Manage BSS platform capacity and validate user stories for cost-effectiveness.
• Collaborate with teams to align user stories with programme milestones.

Skills

Business Analysis

Capacity Management

Complexity Scoring

User Story Validation

Stakeholder Engagement

Job description

BSS Business Analyst with TELCO experience

We're seeking a Business Analyst to manage capacity and complexity within a BSS platform, ensuring optimal delivery and cost-efficiency across high-impact programmes. You'll collaborate with cross-functional teams to validate user stories, challenge complexity scoring, and drive simplification of user journeys.

Hybrid: 3 days a week in London Based office
Duration: initial 6 months
Rate: Up to £500pd inside ir35 via umbrella

Key Responsibilities:

• Manage BSS platform capacity using complexity scoring
• Validate user stories for consistency and cost-effectiveness
• Work with delivery teams to align user stories with programme milestones
• Support the development of complexity frameworks and gating criteria
• Challenge stakeholders on simplifying user journeys
• Verify supplier complexity calculations through quality assurance reviews

If you are interested please apply with a up to date CV