Brow & Beauty Expert — Sales & Service Pro

Benefit Cosmetics; Manchester; On-site; Confidential; Full time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics is seeking a Full-time Brow and Beauty Expert at the Manchester Arndale Sephora counter. You will drive sales, perform brow services, and deliver outstanding customer experiences. This role emphasizes team collaboration, event support, and maintaining brand standards in-store.

Ideal candidates are dynamic, passionate about makeup, and customer-focused, with at least four years in retail or hospitality. Weekend and holiday availability is required, with full training provided.

Qualifications

• Dynamic, enthusiastic, and sales-driven.
• Passion for makeup and Retail with a focus on achieving sales targets.
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion sales success

Responsibilities

• Sales Goals & Targets: Consistently achieve individual retail sales goals, as agreed upon with the counter manager. Focus on building strong customer connections and expertly demonstrating products to drive sales and exceed targets.
• Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.
• Teamwork Towards Sales Success: Collaborate with all team members to meet counter and business needs, contributing to overall sales success through shared effort.
• Promotions, Events & Sales Opportunities: Actively support in-store, external, and charity events, leveraging them as opportunities to promote products, engage customers, and boost sales.
• Sales Tracking & Administration: Complete daily and weekly worksheets to track individual sales performance and assist with counter manager administration to optimise sales strategies.
• Hygiene, Housekeeping & Brand Image: Maintain a clean and hygienic counter and displays to uphold brand standards and create an appealing shopping environment that encourages sales.

Skills

Sales-driven

Passion for makeup

Customer service

Weekend flexibility

Retail experience

Target driven

Job description

Benefit Cosmetics is seeking a Full-time Brow and Beauty Expert at the Manchester Arndale Sephora counter. You will drive sales, perform brow services, and deliver outstanding customer experiences. This role emphasizes team collaboration, event support, and maintaining brand standards in-store.

Ideal candidates are dynamic, passionate about makeup, and customer-focused, with at least four years in retail or hospitality. Weekend and holiday availability is required, with full training provided.