Brokerage Officer

Connect2Hackney; London Borough of Hackney; On-site; GBP 32,000 - 42,000; Full time

Job summary

Hackney Council seeks an experienced Adults Brokerage Officer to join its Commissioning Team. The role involves sourcing placements, negotiating with care providers, and supporting supplier setup and contracting to ensure value for money.

You will work with Care Management, Hospital Discharge, Finance and Information & Assessment teams to maintain accurate records and update systems. Candidates should have health or social care experience, placement finding, strong stakeholder skills, and the

Qualifications

• Experience in health or social care environment.
• Experience with residential and/or supported living placement finding.
• Strong stakeholder and provider relationship management skills.
• Confident negotiation and influencing skills.
• Experience using IT, administrative, contact management or case management systems.
• Ability to manage a busy workload and meet deadlines.
• Experience working with external agencies and stakeholders.
• Understanding of commissioning, procurement and achieving value for money within care services.

Responsibilities

• Source Adult Social Care placements and packages of care.
• Liaise and negotiate with care providers for value for money.
• Support supplier setup, contracting and amendments.
• Work with Care Management, Hospital Discharge, Finance and Information & Assessment teams.
• Maintain records and update Mosaic and CM2000.
• Identify service gaps and potential new providers.
• Keep knowledge of local care market up to date.
• Contribute to commissioning and market management activity.
• Support person-centred services that promote choice and independence.

Skills

Health or social care experience

Residential or supported living Plac.e

Stakeholder relationship management

Negotiation and influencing

IT / case management systems

Workload management

External agencies collaboration

Commissioning procurement knowledge

Tools

Mosaic

CM2000

Case management systems

Job description

We're looking for an experienced Adults Brokerage Officer to join Hackney Council's Commissioning Team.

This is a great opportunity for someone with experience within Adult Social Care brokerage, commissioning or placement finding who is confident working with care providers and internal teams to secure high-quality, value-for-money care and support.

As a Brokerage Officer, you'll work closely with Service Managers, Senior Practitioners and Care Managers to source, arrange and amend packages of care. This will include placements within residential and nursing homes and supported living services, supporting adults including older people, individuals with learning disabilities and those accessing mental health services.

Key responsibilities will include:

• Sourcing appropriate Adult Social Care placements and packages of care
• Liaising and negotiating with care providers to achieve value for money
• Supporting supplier set-up, contracting and amendments
• Working closely with Care Management, Hospital Discharge, Finance and Information & Assessment teams
• Maintaining accurate records and updating Mosaic and CM2000
• Supporting the identification of service gaps and potential new providers
• Maintaining up-to-date knowledge and intelligence of the local care market
• Contributing to commissioning and market management activity
• Supporting person-centred services that promote choice, independence and positive outcomes.

About You

We're particularly interested in candidates who have:

• Experience working within a health or social care environment
• Experience of residential and/or supported living placement finding
• Strong stakeholder and provider relationship management skills
• Confident negotiation and influencing skills
• Experience using IT, administrative, contact management or case management systems
• The ability to manage a busy workload, prioritise effectively and meet deadlines
• Experience working with external agencies and stakeholders
• An understanding of commissioning, procurement and achieving value for money within care services

If you have experience in Adults Brokerage, placement finding or commissioning and are looking for your next opportunity within Hackney Council, we'd love to hear from you.