Brokerage Officer

Civic Recruitment Limited; Greater London; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Hybrid work

Office in Barnet

Biweekly pay

Job summary

Civic Recruitment Limited is hiring a Brokerage Officer for the Care Quality Team (Adults and Communities) in London. The role focuses on placement searches, securing care packages, and managing placement costs within contractual frameworks to ensure value for money and safe, high-quality care.

You will support social care and health teams to procure care for vulnerable individuals, implement procurement plans, and monitor contracts. Hybrid role with DBS required.

Qualifications

• Minimum of 2 years' experience working in health and/or social care settings for vulnerable adults.
• Experience in managing or purchasing care services and developing/implementing quality monitoring.
• Experience of contracting, accreditation, and monitoring models for statutory, private, and voluntary sector services.
• Programme or project support experience with administrative, finance, and IT skills.
• Experience of ASC brokerage is essential.
• Experience with Mosaic case management system, brokerage workflows preferred.

Responsibilities

• Undertake and complete placement search requests within agreed timescales.
• Secure care packages and placement costs within contractual frameworks to ensure value for money and quality.
• Support social care and health teams to procure care for vulnerable individuals.
• Implement procurement plans in line with Contract Procedure Rules and legislation.
• Review contracts and SLAs; undertake monitoring visits to ensure standards and safeguards.
• Update systems (e.g., Mosaic) with new care packages promptly.
• Collaborate with Care Delivery, Invoicing, NHS colleagues, and London authorities to share market intelligence.

Skills

ASC brokerage

Health and social care experience

Communication skills

Tools

Mosaic

Job description

London, United Kingdom | Posted on 21/10/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3-Month Contract with a Local Authority

Summary

• We are seeking a Brokerage Officer to join the Care Quality Team (Adults and Communities). You will undertake placement search requests, secure care packages and placement costs within contractual frameworks, ensuring value for money, and support social care and health teams to procure safe, high-quality care.

Responsibilities

• Undertake and complete placement search requests within agreed timescales.
• Ensure care packages and placement costs with providers are secured within contractual frameworks, securing value for money and quality.
• Support social care and health teams to procure care (including care homes, accommodation, and homecare) for vulnerable individuals.
• Implement procurement plans in line with the Council's Contract Procedure Rules and relevant legislation.
• Review contracts and service level agreements, undertaking monitoring visits and investigations to ensure standards and safeguards are met.
• Ensure systems (such as Mosaic) are updated with new care packages in a timely manner and record all purchasing activity.
• Work in partnership with Care Delivery, Invoicing, NHS colleagues, and other London authorities to share market intelligence and safeguard vulnerable adults.

Experience

• Minimum of 2 years' experience working in a health and/or social care setting for vulnerable adults.
• Experience in managing or purchasing care services and developing or implementing quality monitoring.
• Experience of good practice in contracting, accreditation, and models for monitoring and evaluating statutory, private, and voluntary sector services.
• Programme or project support experience with effective administrative, finance, and IT skills.
• Experience of ASC brokerage is essential.
• Experience with mosaic case management system, ideally with brokerage workflows.

Qualifications

• Strong understanding of local and national priorities for the development of social care services for vulnerable adults.
• Excellent written and verbal communication skills with the ability to communicate complex issues effectively.

Additional Information

• Working hours: 36 hours per week.
• DBS required.
• We work on a biweekly payment schedule.
• This is a hybrid role (1 day in the office per week) based in Barnet.