Broadcast Engineer

QVC; Greater London; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Health care benefits from day 1

Employee discounts

Paid time off

Parental leave

Tuition reimbursement

Paid volunteer hours

401(k)

Tuition reimbursement

Job summary

QVC UK is seeking a Broadcast Engineer to support our broadcast infrastructure on-site at the Media and Commerce Centre in Chiswick Park. You will provide system support for broadcast equipment and assist end users, with shift-based work to ensure 24x7 availability.

You will analyse escalated incidents, document standards, and support systems across video routers, audio mixers, cameras, robotics, switchers, intercoms, and web streaming. A strong broadcast background and OS fluency are required.

Qualifications

• Experience in Broadcast Technology or related qualification.
• Broadcast Engineering experience is preferred.
• Proficient with MS Office packages including Visio.
• Fluency with multiple operating systems (Windows, Linux).
• Familiar with playout systems and video formats.

Responsibilities

• Provide system support for broadcast infrastructure and end users.
• Analyze root causes of escalated incidents related to broadcasting systems.
• Develop and document standards and procedures for broadcasting systems.
• Support omni-channel broadcasting systems including after-hours support.

Skills

Broadcast technology

Broadcast engineering

MS Office / Visio

Windows / Linux

Playout systems

Video formats & delivery

Job description

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

Your Opportunity, Your Team

As Broadcast Engineer you will support QVC UK. Under the supervision of Broadcast Engineering Operations Manager, your role will be to provide system support for the broadcast infrastructure and support for end users. Provide root cause analysis of escalated and complex incidents/problems related to broadcasting systems.

Where You'll Work

• This role is onsite and will require you to work from our state-of-the-art Media and Commerce Centre in Chiswick Park daily. This role is on a shift basis.

What You'll Do

• Impart technical expertise of established broadcasting standards to the Broadcast Engineering team
• Manage and optimize system performance of broadcasting systems to ensure 24x7x365 availability.
• Develop and document standards and procedures for all broadcasting systems. Provide system support for all broadcast systems (video routers, audio mixers, cameras, robotics, switchers, intercom, etc.)
• Provide all technical support for the omni channel broadcasting systems (On Air, Social Media, and web streaming services), including after-hours support.

What You'll Bring

• Experience in Broadcast Technology or other relevant technical qualification preferred
• Broadcast Engineering experience.
• Proficient with MS Office packages including Visio
• High level of verbal and written ability - Competent with multiple computer operating systems including Windows and Linux based systems
• Familiar with playout systems and theory
• Familiar with different video formats, delivery methods, and platform requirements

Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.

Total Rewards

• competitive compensation
• paid time off
• employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.