Broadcast Engineer

grapevinejobs; Chiswick; On-site; GBP 42,000 - 60,000; Full time

Job summary

QVC Group, Inc. is seeking a Broadcast Engineer to support the UK broadcast operations from our Media and Commerce Centre in Chiswick Park.

The role requires providing system support for the broadcast infrastructure and end-user assistance, with root-cause analysis for escalated incidents. Work is onsite in a shift-based arrangement, ensuring 24/7x365 availability across video routers, audio mixers, cameras, robotics, and related systems.

Qualifications

• Experience in Broadcast Technology or related qualification.
• Proficient with MS Office packages including Visio.
• Strong verbal and written communication; comfortable with Windows and Linux.

Responsibilities

• Impart technical expertise of established broadcasting standards to the Broadcast Engineering team.
• Manage and optimize system performance of broadcasting systems to ensure 24x7x365 availability.
• Develop and document standards and procedures for all broadcasting systems. Provide system support for all broadcast systems (video routers, audio mixers, cameras, robotics, switchers, intercom, etc.).
• Provide all technical support for the omni channel broadcasting systems (On Air, Social Media, and web streaming services), including after-hours support.

Skills

Broadcast technology proficiency

Verbal & written communication

Windows & Linux OS familiarity

Education

Broadcast Engineering qualification

Tools

Visio

MS Office

Video routing systems

Job description

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

Your Opportunity, Your Team

As Broadcast Engineer you will support QVC UK. Under the supervision of Broadcast Engineering Operations Manager, your role will be to provide system support for the broadcast infrastructure and support for end users. Provide root cause analysis of escalated and complex incidents/problems related to broadcasting systems.

Where You'll Work

• This role is onsite and will require you to work from our state-of-the-art Media and Commerce Centre in Chiswick Park daily. This role is on a shift basis.

What You'll Do

• Impart technical expertise of established broadcasting standards to the Broadcast Engineering team
• Manage and optimize system performance of broadcasting systems to ensure 24x7x365 availability.
• Develop and document standards and procedures for all broadcasting systems. Provide system support for all broadcast systems (video routers, audio mixers, cameras, robotics, switchers, intercom, etc.)
• Provide all technical support for the omni channel broadcasting systems (On Air, Social Media, and web streaming services), including after-hours support.

What You'll Bring

• Experience in Broadcast Technology or other relevant technical qualification preferred Broadcast Engineering experience
• Proficient with MS Office packages including Visio
• High level of verbal and written ability - Competent with multiple computer operating systems including Windows and Linux based systems
• Familiar with playout systems and theory Familiar with different video formats, delivery methods, and platform requirements.