Bristol Training Operations Coordinator (On-Site)

rollsroyce; West of England; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Bonus

Employee support assistance

Employee discounts

Job summary

Rolls-Royce Bristol is seeking a Customer and Product Training Coordinator to organise and deliver high-quality technical training for our customers. You will coordinate scheduling, resources, and on-site delivery to ensure courses meet Rolls-Royce requirements and customer expectations.

In this role, you will work closely with instructors, Programme Managers and internal teams to manage day-to-day training operations, maintain records, and ensure compliance.

Qualifications

• Two years of experience in customer service, training coordination or related operations.
• Strong organisational and time management skills with ability to handle multiple priorities.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Proficient with Microsoft Office applications and able to learn business systems.
• Ability to work both independently and collaboratively, taking ownership and driving improvements.

Responsibilities

• Coordinate customer and product training schedules, instructor availability, facilities and resources to ensure efficient delivery.
• Manage course administration, including delegate enrolment, materials, examinations and records using LMS such as Workday Learning and Leatro.
• Act as a key contact for customers, coordinating training arrangements with instructors, Programme Managers and Finance teams.
• Maintain accurate training and compliance records, support mandatory training, audits and Export Control activities, and provide operational reporting.

Skills

Customer service

Training coordination

Time management

Communication

Interpersonal skills

MS Office

Tools

Workday Learning

Leatro

Job description

Rolls-Royce Bristol is seeking a Customer and Product Training Coordinator to organise and deliver high-quality technical training for our customers. You will coordinate scheduling, resources, and on-site delivery to ensure courses meet Rolls-Royce requirements and customer expectations.

In this role, you will work closely with instructors, Programme Managers and internal teams to manage day-to-day training operations, maintain records, and ensure compliance.