Brighton Veterinary Receptionist - Part-Time, Patient-Focused

IVC Evidensia; Brighton; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

6.6 weeks' annual leave

Pension scheme

Discounted veterinary care

Wellbeing initiatives

Learning and development opportunities

Job summary

inspiring vet care in Brighton is seeking a part-time Receptionist to join our flagship New Priory clinic. You will be the first contact for clients, delivering a welcoming and professional experience and supporting appointment scheduling and client communications.

This role works 21 hours per week with weekend and bank holiday shifts. We offer a friendly team, development opportunities, and a comprehensive benefits package.

Qualifications

• Experience in a customer-facing role, with a strong focus on service and attention to detail
• Excellent communication skills and a friendly, professional manner
• Ability to manage multiple tasks in a busy environment
• Collaborative mindset and willingness to support colleagues

Responsibilities

• Be the first point of contact for clients and their pets, in person and on the phone
• Triage emergencies and provide appropriate advice
• Relay messages accurately and promptly
• Welcome and register clients on arrival, make appointments
• Take payments and cash up
• Support client communications and social media content management
• Complete referrals and other administrative tasks

Job description

inspiring vet care in Brighton is seeking a part-time Receptionist to join our flagship New Priory clinic. You will be the first contact for clients, delivering a welcoming and professional experience and supporting appointment scheduling and client communications.

This role works 21 hours per week with weekend and bank holiday shifts. We offer a friendly team, development opportunities, and a comprehensive benefits package.