Veterinary Receptionist | Customer-Focused Pet Care

IVC Evidensia; Brighton; Hybrid; GBP 18,492 - 22,601; Full time

Benefits offered by this job

6.6 weeks annual leave

Enhanced family-friendly policies

Cycle to work scheme

Learning and development opportunities

Pension scheme

Discounted staff pet care

Job summary

A veterinary practice in Brighton is seeking a dedicated receptionist to be the first point of contact for clients. You will handle bookings, maintain client records, and provide exceptional service to ensure a welcoming environment. The ideal candidate should have strong customer service skills and a passion for animals. This role requires flexibility to work across multiple sites and offers competitive pay alongside attractive benefits, including annual leave and wellness initiatives.

Qualifications

• Experience in a customer-facing role, both in-person and over the phone.
• Passionate about helping people and animals.
• Ability to record data accurately.

Responsibilities

• Being the first point of contact for clients.
• Booking appointments and handling enquiries.
• Maintaining client records and processing payments.

Skills

Customer service skills

Empathy

Attention to detail

IT skills

Job description

A veterinary practice in Brighton is seeking a dedicated receptionist to be the first point of contact for clients. You will handle bookings, maintain client records, and provide exceptional service to ensure a welcoming environment. The ideal candidate should have strong customer service skills and a passion for animals. This role requires flexibility to work across multiple sites and offers competitive pay alongside attractive benefits, including annual leave and wellness initiatives.