Breast Surgery Supervisor

VerseOne Group; Leigh on Sea; On-site; GBP 30,000 - 36,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a Breast Surgery Supervisor to lead the Breast Service Reception Team and coordinate the partial booking service for radiology procedures. You will ensure a welcoming, professional reception and support efficient patient flow through their care pathway.

The role requires strong leadership, excellent communication and organisational skills, with experience in busy reception environments andknowledge of medical terminology.

Qualifications

• NVQ Level 4 in office administration or equivalent.
• Experience supervising and organising a team.
• Experience with medical terminology and busy reception environments.

Responsibilities

• Arrange radiological procedures such as mammograms, ultrasounds, guidewires, stereo biopsies and collate relevant x-ray films.
• Keep the Guidewire notice board up to date and update Radiologists board.
• Book private patient procedures, notify patients of appointments, collate prior x-rays.
• Ensure receipt of insurance details on arrival and submit forms to Finance with a copy to Radiologist.
• Coordinate staff rotas and arrange clerical/reception cover during leave or sickness; ensure monthly salary returns are completed on time.
• Address staff issues promptly and participate in recruitment and selection when required.
• Maintain information relating to procedures, reports and confidential documentation.
• Help ensure local targets are met.

Skills

Team supervision

Office administration

Medical terminology

Reception experience

Education

NVQ Level 4 in Office Administration

Tools

PAS

Job description

Mid and South Essex NHS Foundation Trust

Breast Surgery Supervisor

The closing date is 28 October 2026

Are you an organised, proactive administrator with strong leadership skills and a passion for delivering an excellent patient experience? We are looking for a motivated individual to lead our Breast Service Reception Team and help ensure the smooth and efficient running of this busy service.

As a key point of contact for patients, visitors and clinical colleagues, you will oversee the delivery of a welcoming, professional and responsive reception service. You will lead and support the reception team, ensuring high standards of administration and customer service are maintained.

The role will also include coordinating the partial booking service for surgical specialties, including radiology procedures and appointments, helping patients move smoothly through their care pathway.

We are looking for someone with excellent communication and organisational skills who can manage competing priorities, support colleagues and maintain a calm, patient-focused approach.

If you enjoy leading a team and want to play an important role in delivering high-quality breast services, we would love to hear from you.

Main duties of the job

To arrange all radio logical procedures such as mammograms, ultrasounds, guidewires, stereo biopsies, Vacora biopsies and collating all the relevant x-ray films to support this.

To keep the Guidewire notice board up to date with the current and future procedures booked and ensuring that the Radiologists board is kept up to date with the duplicate information. This also includes inputting and printing from the system

To book all private patient procedures, contacting the patients to inform them of their appointment, and collating all previous x-rays to support.

To ensure receipt of all relevant patient insurance details on arrival of patients and submit relevant forms to Finance Department with a copy to the Radiologist.

To co-ordinate staff rotas and liaise with Staff Clerical Bank Dept. to arrange clerical and reception cover in times of annual leave and sickness.To make sure that the monthly salary returns are all completed correctly and on time.

To deal with any staff issues arising promptly and effectively.

To participate in recruitment and selection exercises as required.

To compile & maintain information relating to procedure, reports & documentation of a confidential nature.

To ensure compliance with local key targets and take necessary steps to ensure these are met.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job responsibilities

For more information on this varied and rewarding role, please see the attached Job Description. Please be aware that we reserve the right to close the vacancy early should a high number of applications be received. Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Qualifications

• NVQ level 4 in relevant area e.g. Office administration, text processing/word processing or equivalent experience.

Experience

• experience of supervising and organising a team
• Working knowledge of range of procedures and systems (e.g. PAS) within an office - environment and related policies and procedures.
• Knowledge and understanding of medical terminology.
• Significant administrative experience working in a busy reception environment dealing with clients in person and by phone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mid and South Essex NHS Foundation Trust

£28,392 a yearPer Annum (Pro Rata for Part Time)