Breakfast Host - Flexible Shifts, Perks & Career Growth

The Grand Hotel Birmingham Limited; Birmingham; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Service charge & gratuities

Discounts for De Vere properties

Exclusively Yours Benefits portal

Free meals twice daily

Annual complimentary stay

28 days holiday escalating to 33

Employee assistance programmes

Job summary

The Grand Hotel Birmingham Limited on Colmore Row invites a Breakfast Assistant to join its iconic Grade II* listed building. You’ll deliver warm, friendly service to guests each morning, with shifts from early morning.

The role emphasizes guest-centric service and knowledge of menus, with opportunities to boost sales and contribute to a vibrant hotel experience. The package includes a competitive hourly rate (£12.71) plus service charges and gratuities, access to exclusive employee benefits,

Qualifications

• No prior experience required; willing to learn and adapt to breakfast service.
• Strong customer focus and friendly, professional demeanor.
• Able to work flexible shifts, including mornings and weekends.

Responsibilities

• Provide warm, friendly service to guests at breakfast.
• Know and answer questions about menus; make recommendations.
• Follow service steps to maintain guest-centric experience.
• Build rapport with guests to maximise sales opportunities.
• Create a welcoming environment for guests and colleagues.

Skills

Customer service

Communication

Flexibility

Team player

Job description

The Grand Hotel Birmingham Limited on Colmore Row invites a Breakfast Assistant to join its iconic Grade II* listed building. You’ll deliver warm, friendly service to guests each morning, with shifts from early morning.

The role emphasizes guest-centric service and knowledge of menus, with opportunities to boost sales and contribute to a vibrant hotel experience. The package includes a competitive hourly rate (£12.71) plus service charges and gratuities, access to exclusive employee benefits,