Breakfast Food and Beverage Assistant

Stanley House; Blackburn; Hybrid; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Bed & Breakfast stays

Food & beverage discount

Employee Assistance Programme

Hapi discounts

Long service awards

Team member recognition

Annual leave increases with service

Training and development opportunities

Job summary

Stanley House Hotel & Spa is seeking a friendly Breakfast Food and Beverage Assistant to help deliver a great start to the day for guests at our 54-acre Ribble Valley property in Mellor, Lancashire.

In this guest-facing role you will support breakfast service, welcome guests and keep the breakfast area spotless, while upholding high standards of hospitality and food safety. This is a busy environment requiring a friendly, professional approach and reliable, punctual attendance.

Qualifications

• Previous hospitality or customer service experience is desirable but not essential.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Reliable and punctual approach to work.

Responsibilities

• Deliver friendly and professional service throughout breakfast service.
• Welcome guests and create a positive start to their day.
• Prepare and maintain breakfast service areas to a high standard.
• Replenish food and beverage items throughout service.
• Clear and reset tables efficiently and professionally.
• Respond to guest enquiries and requests promptly.
• Maintain excellent standards of cleanliness, presentation and food safety.
• Support the setup and close-down of breakfast service.
• Follow health and safety, food safety and company procedures at all times.
• Work collaboratively with colleagues to deliver exceptional guest experiences.

Skills

Hospitality experience

Customer service

Communication skills

Attention to detail

Punctuality

Flexibility

Job description

Breakfast Food and Beverage Assistant

Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.

Join Our Team

We're looking for a friendly and enthusiastic Breakfast Food and Beverage Assistant to help create a great start to the day for our guests.

This is a guest-facing role where you'll support the delivery of breakfast service, provide exceptional hospitality and help create a welcoming and enjoyable dining experience.

If you enjoy working with people, thrive in a busy environment and are passionate about delivering great service, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
• 50% food and beverage discount
• Employee Assistance Programme and wellbeing support
• Hapi discounts platform
• Long Service Recognition Awards
• Team Member recognition awards
• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
• Training and development opportunities

What You'll Be Doing

• Deliver friendly and professional service throughout breakfast service
• Welcome guests and create a positive start to their day
• Prepare and maintain breakfast service areas to a high standard
• Replenish food and beverage items throughout service
• Clear and reset tables efficiently and professionally
• Respond to guest enquiries and requests promptly
• Maintain excellent standards of cleanliness, presentation and food safety
• Support the setup and close-down of breakfast service
• Follow health and safety, food safety and company procedures at all times
• Work collaboratively with colleagues to deliver exceptional guest experiences

What We're Looking For

• Previous hospitality or customer service experience is desirable but not essential
• Passion for delivering exceptional guest experiences
• Friendly, positive and professional approach
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Good attention to detail and presentation
• Reliable and punctual approach to work
• Flexibility to work early mornings, weekends and holidays as required

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long‑term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.

Compensation: Minimum Wage