Breakfast Assistant

Holiday-Inn; Manchester; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Worldwide employee discounts

Hotel discounts - Axiom Hospitality &H

Colleague rates and up to 50% discount

Benefits portal access

Employee Assistance Line

Wagestream access

Training and progression opportunities

Referral bonus £250

Job summary

Holiday Inn Manchester Mediacityuk is seeking a Breakfast Assistant to join our vibrant hotel team. This part-time role offers weekend and weekday shifts in a busy food and beverage environment, with a friendly, service-focused culture and opportunities to learn and progress.

You'll help prepare and serve beverages, set tables, take orders, maintain cleanliness, and work closely with the food and beverage team to ensure guest satisfaction.

Qualifications

• Must have right to work in the UK.
• Hospitality experience is welcomed but not essential.

Responsibilities

• Preparing and serving beverages as requested by guests.
• Ensuring tables are set and ready for guests.
• Taking guest orders and delivering them promptly.
• Maintaining high cleanliness standards in Food & Beverage outlets.
• Knowledge of the food and beverage menu and responding to guest queries.
• Communicating menu questions and special requests to the team.

Skills

Hospitality passion

Excellent presentation

Strong communication

Hygiene & safety

Independent worker

Team player

Job description

Salary: £12.71 per hour
Job Type: Flexible
Hours: Part-time
Town: Manchester

A vibrant Manchester hotel in the Salford Quays media hub, with easy access to Old Trafford stadium and the city centre.

We are currently looking for a Breakfast Assistant to join our Truly Talented team.

If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!

What we offer

• £12.71 per hour
• 0h Contract
• Monday to Friday, Saturday & Sunday
• Worldwide employee discounts at IHG Hotels;
• Hotel discounts across all Axiom Hospitality hotels - colleague rates and up to 50% discount on F&B;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

Your role

You will work closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests.

Responsibilities of Breakfast Assistant will include but are not limited to:

• Preparing and serving any beverages requested by guests;
• Ensuring that all tables are set and ready for welcoming guests at all times;
• Ensuring that all guests’ orders are taken and executed in a timely manner;
• Ensuring that cleanliness is kept at the highest standards at all times in the Food & Beverage Outlets;
• Having good knowledge of the food and beverage menu;
• Responding to guests’ queries on the menu selection;
• Communicating any guests’ questions on the menu, the length of wait and product availability with the Food & Beverage and Kitchen teams, as well as any additional meal requirements, allergies, dietary needs, and special requests to the teams accordingly.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

The core skills and experience required to succeed

• Truly passionate about the Hospitality Industry;
• Previous restaurant or bar experience in a busy environment is preferred but not essential;
• Excellent personal presentation;
• Good understanding of food hygiene and health & safety procedures;
• Ability to function independently with a minimum of supervision;
• Excellent communication skills, the ability to communicate verbally and in writing ;
• To be an enthusiastic team player with a flexible approach.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Holiday Inn Manchester Mediacityuk.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.