Brand & Store Operations Leader

Coach Stores Limited; Bicester; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Internal mobility

Career progression

Volunteer day

Ambassador Programme

Regular social events

Diversity initiatives

Employee discount

Incentive programme

Job summary

Coach Stores Limited is seeking a Brand Ambassador to lead the sales floor, deliver outstanding customer service and embody Coach values. You will drive store performance, support recruitment and training, and help foster an inclusive, high-performing team environment.

The role emphasizes leadership, customer focus, and collaboration to achieve sales targets and deliver a premium Coach experience across the brand’s stores.

Qualifications

• Proven leadership in a retail environment.
• Strong focus on delivering exceptional customer experiences.
• Experience monitoring sales data and identifying trends.

Responsibilities

• Lead sales floor operations to achieve targets and deliver exceptional customer experiences.
• Act as Brand Ambassador embodying Coach values and increasing brand awareness.
• Support recruitment, interviewing, and performance evaluation of store team.

Skills

Leadership

Customer focus

Sales analysis

Recruitment

Training

Job description

Coach Stores Limited is seeking a Brand Ambassador to lead the sales floor, deliver outstanding customer service and embody Coach values. You will drive store performance, support recruitment and training, and help foster an inclusive, high-performing team environment.

The role emphasizes leadership, customer focus, and collaboration to achieve sales targets and deliver a premium Coach experience across the brand’s stores.