Brand Lead (Supervisor)

Heathrow Academy - Your gateway to extraordinary careers; England; On-site; GBP 24,000 - 30,000; Full time

Job summary

Superdry at Heathrow is seeking a passionate Brand Lead (Supervisor) to join the team and deliver exceptional brand experiences for customers and colleagues. You will lead by example, drive commercial results, and support the leadership team with store operations.

The ideal candidate demonstrates retail leadership, adaptability in a fast-paced environment, and a collaborative mindset to inspire the team and uphold the brand's standards at the Heathrow location.

Qualifications

• Strong retail and supervisory experience.
• Thrives in challenging and fast paced environments.
• Loves to learn and build skills through experience and challenges.
• Enjoys collaborating with people and working in a team or alone to get results.

Responsibilities

• Be a brand ambassador by role modelling behaviours, values and style.
• Put values and consumers at the heart of everything you do.
• Deliver the ultimate brand experience through local knowledge and sales expertise.
• Coordinate the team across tasks with operational leadership.
• Support and motivate teammates to deliver excellent service.
• Maintain store appearance and the Superdry store look.
• Take ownership of opening/closing and cash handling tasks.

Skills

Retail experience

Supervisory experience

Team collaboration

Time management

Ownership of tasks

Job description

Superdryare seeking a passionate and enthusiastic Brand Lead (Supervisor) to join their team at Heathrow!

Are you passionate about delivering amazing experiences? For consumers and your team? Superdry Brand Leads have their own style and are genuine ambassadors of Superdry. They are experts in delivering an amazing brand experience for their local consumers as well as supporting their team and leaders. Brand Leads always drive excellence and go above and beyond to exceed both store and personal goals.

Key responsibilities

• Be a brand ambassador by role modelling our behaviours, values and style
• Put values and consumers at the heart of everything you do
• Passionately use your local knowledge and sales expertise to deliver the ultimate brand experience
• Be a positive role model for others, building trust through collaboration and open and honest communication
• Effectively coordinate the team across operational tasks, guiding them with your operational expertise
• Support and motivate your teammates to deliver amazing levels of service
• Take pride in store appearance and embrace the Superdry store look, ensuring your store looks amazing
• Become an expert in our style choices and bring these to life for our consumers
• Embrace the Superdry culture and take every opportunity to share this with your colleagues
• Support with key compliance tasks where needed including loss prevention and health and safety
• Maintain a good commercial awareness of your store, understanding the KPI's required and bring fresh ideas to the leadership team to drive performance against them
• Hold keys for the store and take responsibility for opening and closing, including cash handling

The ideal candidate for this role will have a passion, energy and enthusiasm for the brand. In addition, you will have the following skills and experience:

• Strong retail and supervisory experience
• Thrives in challenging and fast paced environments
• A ct as a positive role model for others & share your passion to positively influence your team
• Loves to learn and has a willingness to build skills through experience and challenges
• Enjoys collaborating with people and working in a team to get results as well as lone working
• Organised, and uses time purposefully/effectively
• C onfident at taking ownership for tasks and goals
• A creative thinker, always searching for the best possible solution in every situation
• Experienced Supervisor in sales and operations in store