Brand Experience Associate — Retail Sales

DECKERS; Greater London; Presencial; GBP 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uniform allowance

60% online/30% in-store discount on UG

Discounts on Deckers brands

Descripción de la vacante

UGG, a division of Deckers Brands, is hiring a Full-Time Sales Associate for Covent Garden to create personalized shopping experiences and drive brand loyalty. You will greet customers, share product knowledge, and promote the store image while upholding the brand's service standards.

The role emphasizes exceptional service for both in-store and phone customers, adherence to the dress code, and participation in training programs including the Service Training Program.

Formación

• Proven experience in customer service or retail preferred.
• Strong communication and interpersonal skills.
• Ability to learn product knowledge quickly and apply it in interactions.

Responsabilidades

• Greet customers promptly and courteously as they enter the store.
• Provide accurate information and respond to customer questions.
• Deliver exceptional service from start to finish, including returns policy.
• Promote the store and brand image through interactions and dress code.

Conocimientos

Customer service

Communication

Brand knowledge

Teamwork

Multi-tasking

Problem solving

Descripción del empleo

UGG, a division of Deckers Brands, is hiring a Full-Time Sales Associate for Covent Garden to create personalized shopping experiences and drive brand loyalty. You will greet customers, share product knowledge, and promote the store image while upholding the brand's service standards.

The role emphasizes exceptional service for both in-store and phone customers, adherence to the dress code, and participation in training programs including the Service Training Program.