Brand Experience Ambassador (Flexible Schedule)

Abercrombie & Fitch Co.; Greater London; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

A Global Team of People Who'll Celebr­

Job summary

Abercrombie & Fitch Co. in London is seeking Brand Representatives to bring our store experience to life by engaging customers with care and representing our brand authentically. You will provide warm, welcoming service and styling guidance across categories.

You’ll help maintain a well-presented store, manage replenishment, and handle purchases, returns, and exchanges with a friendly checkout experience. This role supports omni-channel tasks and store operations.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers across categories.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges accurately and efficiently at the cash wrap.
• Support Save the Sale orders, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Adaptability

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. in London is seeking Brand Representatives to bring our store experience to life by engaging customers with care and representing our brand authentically. You will provide warm, welcoming service and styling guidance across categories.

You’ll help maintain a well-presented store, manage replenishment, and handle purchases, returns, and exchanges with a friendly checkout experience. This role supports omni-channel tasks and store operations.