Brand Ambassador: Retail & Customer Experience

New Balance Athletic Shoes (UK) Limited; Newmarket; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive working environments across…

Generous staff discount

Project involvement across ourEuropean

Flexible uniform package

Job summary

New Balance Athletic Shoes (UK) Limited is seeking friendly retail associates to join our New Balance stores in Newmarket. You will engage customers, educate them on products and deliver a positive shopping experience from entry to exit.

We value team players with good communication, a passion for sport and a willingness to learn. The role requires flexible weekends and holidays and offers competitive pay with staff discounts and development opportunities.

Qualifications

• Team-player with collaborative mindset.
• Strong customer service mindset and ability to engage shoppers.
• Passion for retail and sales with desire to learn and grow.
• Excellent communication skills with customers and colleagues.
• Able to work flexible weekends and holidays.
• Comfort with basic maths for transactions and POS operations.

Responsibilities

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

Skills

Team Player

Customer Service

Retail Enthusiasm

Communication

Flexible Schedule

Basic Maths

Job description

New Balance Athletic Shoes (UK) Limited is seeking friendly retail associates to join our New Balance stores in Newmarket. You will engage customers, educate them on products and deliver a positive shopping experience from entry to exit.

We value team players with good communication, a passion for sport and a willingness to learn. The role requires flexible weekends and holidays and offers competitive pay with staff discounts and development opportunities.