Brand Ambassador — Retail & Customer Experience

New Balance Athletic Shoes (UK) Limited; Leeds; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive working environments across

Generous staff discount

Project involvement across our Europe

Flexible uniform package

Job summary

New Balance Athletic Shoes (UK) Limited is seeking retail associates to engage, educate and entertain customers from the moment they walk through the door. You will join a team focused on driving store performance and delivering an engaging end-to-end customer journey.

The role emphasizes teamwork, strong communication, and a passion for retail and sales, with a flexible schedule including weekends and holidays and growth opportunities within a global brand that values customer satisfaction and

Qualifications

• Demonstrate customer service skills.
• A passion for retail and sales.
• Desire to learn.
• Ability to perform basic maths and general retail operational processes.
• Effective communication skills.
• Flexible work schedule including weekends and holidays.

Responsibilities

• To achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Help to ensure the store remains as commercial as possible following company guidelines
• Adhere to company’s policies and procedures
• Responsible for maintaining health, safety, and environmental standards in store
• Perform other duties are required from the management team

Skills

Customer service

Team player

Retail sales

Communication

Job description

New Balance Athletic Shoes (UK) Limited is seeking retail associates to engage, educate and entertain customers from the moment they walk through the door. You will join a team focused on driving store performance and delivering an engaging end-to-end customer journey.

The role emphasizes teamwork, strong communication, and a passion for retail and sales, with a flexible schedule including weekends and holidays and growth opportunities within a global brand that values customer satisfaction and