Brand Ambassador - Part-Time Customer Experience

Abercrombie & Fitch Co.; Sheffield; Hybrid; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Job summary

Abercrombie & Fitch Co. in Meadowhall, Sheffield, is seeking a part-time Brand Representative to deliver a welcoming customer experience and uphold the brand’s standards.

You will assist customers in finding products, maintain a clean, visually appealing sales floor, and handle purchases at the cash wrap while supporting online orders and in-store pick-ups. This role offers a flexible schedule and a merchandise discount as part of the benefits.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Sales

Cash handling

Communication

Attention to detail

Tools

POS system

Job description

Abercrombie & Fitch Co. in Meadowhall, Sheffield, is seeking a part-time Brand Representative to deliver a welcoming customer experience and uphold the brand’s standards.

You will assist customers in finding products, maintain a clean, visually appealing sales floor, and handle purchases at the cash wrap while supporting online orders and in-store pick-ups. This role offers a flexible schedule and a merchandise discount as part of the benefits.