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Brand Ambassador
Anglo American plc
London
On-site
GBP 25,000 - 35,000
Full time
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Job summary
Join a leading luxury brand as a Brand Ambassador in London, where you will share your passion for diamonds and exceptional customer service. This role involves engaging with clients, nurturing relationships, and exceeding sales targets in a dynamic team environment. If you thrive in luxury retail and have a customer-centric approach, we invite you to become part of our tradition of excellence.
Benefits
Qualifications
- Previous professional experience in the luxury industry is a must.
- Experience in the fine jewellery industry is highly desirable.
Responsibilities
- Introduce the Brand to all visitors and explain the history of De Beers.
- Act as an Ambassador for the Brand, maintaining excellence in customer service.
- Demonstrate collaboration to achieve store sales targets.
Skills
Education
Job description
At Anglo American we're re-imagining mining to improve people's lives.
Our metals are the essential ingredients in smartphones, electric cars, wind turbines; and our diamonds fulfil your dreams.
We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain.
We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain.
Smart innovation in technology, digitisation & sustainability working hand in hand to connect metals & minerals to all of us who need and value them.
Our operational and financial performance, presentations and reports.
Join us in transforming the very nature of the industry to help create a safer, cleaner, smarter future.
We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain.
We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain.
We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain.
As part of De Beers Group, we are The Home of Diamonds since 1888, bringing our pioneering diamond perfection to our clients through over 30 stores and a worldwide digital presence.
At De Beers London we are committed to guiding individuals on their personal journey of discovery. Harnessing nature’s finest work of art, De Beers London hand select the rarest natural diamonds, creating distinctive designs, each as unique as its wearer.
The key to success within our brand is an attitude of excellence, passion and delivering for our clients. We seek motivated, ambitious people who will thrive in an environment which fosters collaboration, inclusivity and creativity.
Job Description :
De Beers London currently has an opening in our Old Bond St store for a Brand Ambassador who is passionate about diamonds, exceptional customer service, and exceeding sales targets. We are on the lookout for a dedicated professional to join our team and uphold our tradition of excellence.
Arabic speaking is desirable.
- Introduce the Brand to all visitors to the store and explain the history of De Beers to new clients.
- Demonstrate knowledge of the functional and technical elements of the products and diamonds, along with exceptional selling skills necessary to do the job.
- Ensure client information is maintained in a thorough, accurate and accessible manner.
- Nurture client relationships for longer term benefit of the Brand: Engage with your client list, invite them to relevant events and keep them aware of any new products.
- Develop strong negotiation skills to ensure closure of sales.
Customer Service
- Act as an Ambassador for the Brand at all times, maintain the level of excellence in customer service, providing prompt, attentive, courteous and effective service to both internal and external customers.
- Culminate the relationship with clients online and offline to ensure maximum engagement.
- Ensure that the store atmosphere and overall merchandising represent the spirit and essence of the Brand from cleanliness of displays, perfect visual merchandising and good team spirit.
- Be mindful at all times of security within the store.
Teamwork
- Demonstrate a high level of contribution and collaboration in working with others to make the team successful in achieving targets for store sales.
- Show flexibility in adapting to any changes required and the needs and priorities of the business.
- Work with team members to share knowledge and experiences for the benefit of the overall sales effort and development of the Brand.
- Results and Detail Oriented:You have a keen eye for detail and a proven track record of achieving results.
- Luxury Industry Experience:Previous professional experience in the luxury industry is a must.
- Energetic Team Player:You thrive in a dynamic team environment and bring energy to every interaction.
- Jewellery Industry Knowledge:Experience in the fine jewellery industry is highly desirable although full product training will be provided.
- Customer Focus:Your customer-centric approach sets you apart.
- Additional Language:Proficiency in an additional language, ideally Arabicwould be a significant advantage.
- Sales Acumen:A track record of successful sales and relationship-building.
- G.I.A. Qualification:While not essential, a G.I.A. qualification would be highly preferred.
- A great working environment
- The opportunity to develop your skills within a growing company
- Enhanced Pension
- Competitive commission
- Employee share schemeand variable salary components
Who We Are
Founded in 1888, the De Beers Group has long been considered the ultimate diamond institution, with knowledge and expertise that covers the full spectrum of diamonds: from their origins to finished jewellery creations. De Beers Jewellers was founded in 2001 to channel this heritage into timeless jewellery designs, set with peerless diamonds hand-chosen by in-house specialists. Today, De Beers Jewellers is passionate about diamonds in all their cuts, clarities and colours. Its signature rough and polished diamond jewellery collections reveal the natural beauty of diamonds, while also highlighting the exemplary cutting processes that maximise light-reflection for captivating sparkle. Today, De Beers Jewellers inspires women to capture significant moments in their lives with the timelessness of hand-chosen diamonds.
Safety
Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.
Equity, Diversity & Inclusion
As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application.
Building Forever
Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride.
Dear%0D%0A%0D%0AI saw an interesting position at Anglo American plc and I thought of you as this might be a great fit for your background and I would recommend you review the opportunity. Anglo American plc is a leading global mining company and this might be a positive career move for you.%0D%0APlease review the link below for information about Anglo American plc and the opportunities available.%0D%0A %0D%0AJOB LINK:%0D%0A
Dear%0D%0A%0D%0AI saw an interesting position at Anglo American plc and I thought of you as this might be a great fit for your background and I would recommend you review the opportunity. Anglo American plc is a leading global mining company and this might be a positive career move for you.%0D%0APlease review the link below for information about Anglo American plc and the opportunities available.%0D%0A %0D%0AJOB LINK:%0D%0A
Dear%0D%0A%0D%0AI saw an interesting position at Anglo American plc and I thought of you as this might be a great fit for your background and I would recommend you review the opportunity. Anglo American plc is a leading global mining company and this might be a positive career move for you.%0D%0APlease review the link below for information about Anglo American plc and the opportunities available.%0D%0A %0D%0AJOB LINK:%0D%0A
. skip to main content About us
At Anglo American we're re-imagining mining to improve people's lives.
Find out more ProductsOur metals are the essential ingredients in smartphones, electric cars, wind turbines; and our diamonds fulfil your dreams.
Find out more SustainabilityWe have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain.
Find out more Sustainable Mining PlanWe have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain.
Learn more FutureSmart MiningSmart innovation in technology, digitisation & sustainability working hand in hand to connect metals & minerals to all of us who need and value them.
Find out more InvestorsOur operational and financial performance, presentations and reports.
Find out more CareersJoin us in transforming the very nature of the industry to help create a safer, cleaner, smarter future.
Find out more Media We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. Find out more Suppliers We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. Find out more Origins We have developed a Sustainable Mining Plan that will foster innovation and deliver step change results across the entire mining value chain. Search input box Search Notes Submit button Icon Search Close Main Content- Home
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As part of De Beers Group, we are The Home of Diamonds since 1888, bringing our pioneering diamond perfection to our clients through over 30 stores and a worldwide digital presence.
At De Beers London we are committed to guiding individuals on their personal journey of discovery. Harnessing nature’s finest work of art, De Beers London hand select the rarest natural diamonds, creating distinctive designs, each as unique as its wearer.
The key to success within our brand is an attitude of excellence, passion and delivering for our clients. We seek motivated, ambitious people who will thrive in an environment which fosters collaboration, inclusivity and creativity.
De Beers London currently has an opening in our Old Bond St store for a Brand Ambassador who is passionate about diamonds, exceptional customer service, and exceeding sales targets. We are on the lookout for a dedicated professional to join our team and uphold our tradition of excellence.
Arabic speaking is desirable.
Sales
- Introduce the Brand to all visitors to the store and explain the history of De Beers to new clients.
- Demonstrate knowledge of the functional and technical elements of the products and diamonds, along with exceptional selling skills necessary to do the job.
- Ensure client information is maintained in a thorough, accurate and accessible manner.
- Nurture client relationships for longer term benefit of the Brand: Engage with your client list, invite them to relevant events and keep them aware of any new products.
- Develop strong negotiation skills to ensure closure of sales.
Customer Service
- Act as an Ambassador for the Brand at all times, maintain the level of excellence in customer service, providing prompt, attentive, courteous and effective service to both internal and external customers.
- Culminate the relationship with clients online and offline to ensure maximum engagement.
- Ensure that the store atmosphere and overall merchandising represent the spirit and essence of the Brand from cleanliness of displays, perfect visual merchandising and good team spirit.
- Be mindful at all times of security within the store.
Teamwork
- Demonstrate a high level of contribution and collaboration in working with others to make the team successful in achieving targets for store sales.
- Show flexibility in adapting to any changes required and the needs and priorities of the business.
- Work with team members to share knowledge and experiences for the benefit of the overall sales effort and development of the Brand.
- Results and Detail Oriented:You have a keen eye for detail and a proven track record of achieving results.
- Luxury Industry Experience:Previous professional experience in the luxury industry is a must.
- Energetic Team Player:You thrive in a dynamic team environment and bring energy to every interaction.
- Jewellery Industry Knowledge:Experience in the fine jewellery industry is highly desirable although full product training will be provided.
- Customer Focus:Your customer-centric approach sets you apart.
- Additional Language:Proficiency in an additional language, ideally Arabicwould be a significant advantage.
- Sales Acumen:A track record of successful sales and relationship-building.
- G.I.A. Qualification:While not essential, a G.I.A. qualification would be highly preferred.
Benefits
- A great working environment
- The opportunity to develop your skills within a growing company
- Enhanced Pension
- Staff discount
- Competitive salary
- Competitive commission
- Employee share schemeand variable salary components
Who We Are
Founded in 1888, the De Beers Group has long been considered the ultimate diamond institution, with knowledge and expertise that covers the full spectrum of diamonds: from their origins to finished jewellery creations. De Beers Jewellers was founded in 2001 to channel this heritage into timeless jewellery designs, set with peerless diamonds hand-chosen by in-house specialists. Today, De Beers Jewellers is passionate about diamonds in all their cuts, clarities and colours. Its signature rough and polished diamond jewellery collections reveal the natural beauty of diamonds, while also highlighting the exemplary cutting processes that maximise light-reflection for captivating sparkle. Today, De Beers Jewellers inspires women to capture significant moments in their lives with the timelessness of hand-chosen diamonds.
Safety
Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.
Equity, Diversity & Inclusion
As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Please inform us should there be any special requirements that should be considered as part of your application.
Building Forever
Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride.
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