Brand Ambassadors-Genesis Motors (Hyundai) Battersea Power Station

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive brand is seeking a Brand Ambassador for their Battersea Power Station location. The role focuses on providing exceptional customer service, assisting with product presentations, and supporting event organization. Ideal candidates should have experience in customer care or luxury retail and possess strong communication skills.

Qualifications

• Experience in customer care, hospitality, or premium/luxury retail.
• Outstanding communication skills.

Responsibilities

• Accept incoming calls and identify customer needs.
• Present the Brand and Products to potential customers.
• Support team in organizing events.

Skills

Communication

Multitasking

Education

A-level

Training in hotel or catering sector

Job description

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Brand Ambassadors-Genesis Motors (Hyundai) Battersea Power Station, London

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Client:

Battersea Power Station

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

acdedf4bf4a2

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Genesis Motors (Hyundai) are recruiting Brand Ambassadors for their Battersea Power Station store.

Job Title: Brand Ambassador

Reports to: Genesis Experience Lead

Full Time

Job Purpose:

To provide a world class customer driven service where we can find the perfect balance between the needs of our customers and identify appropriate product offers from the Genesis brand. This role must strive for innovation, by closely observing the expectations of our customer requirements.

About us:

Genesis is a global automotive brand and part of Hyundai Motor Company, selling an award-winning range of premium models. Genesis is a truly customer centric brand, providing a unique buying and ownership experience where our Son-Nim philosophy ensures each pros.

Since arriving in the UK as part of the Genesis Motor Europe launch, we have:

• Launched eight new models – with a focus on our electric 3 model lineup
• Won multiple industry awards
• Opened two Studios in London and one in Edinburgh

Key Responsibilities:

• You accept incoming calls, identify the needs (test drive, consultation, other) and forward them to the appropriate contact person.
• Present the Brand and Products to potential customers and people interested in the brand.
• Support the team in the organization of events in the studio and, if necessary, also at official receptions. Especially when it is a logistical and administrative task.
• Provide professional, courteous service to customers in studio
• You ensure cleanliness and order in the daily operation in the studio

Personal Specification:

• A-level or (preferably) training in the hotel or catering sector and / or in premium or luxury retail (automotive experience desirable but not a prerequisite)
• Experience in customer care, hospitality, or higher catering, or premium/luxury retail experience with working in a team
• Driving license class B (desirable)
• Outstanding communication skills
• Multitasking ability
• Excellent communication skills
• Ability to deliver a best-in-class customer service

Core Values (The Hyundai Way):

• Customer (Safety & Quality, Tenacity)
• Challenge (Progress, Agility)
• Collaboration (Alignment, Resilience)
• People (Diversity & Inclusion, Expertise)
• Globality (Integrity, Data Driven Thinking)