Brand/Account Coordinator

Miranda Creative; Norwich; On-site; GBP 41,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Group insurance including dental, vis

Generous paid time off

Professional development stipend

Job summary

Miranda Creative seeks a motivated marketing account professional to support the brand management team and act as the main contact for smaller clients from discovery through launch and beyond.

You will lead client meetings, translate client needs into actionable internal plans, and manage timelines, budgets, and deliverables across design, content, web, and digital projects.

Qualifications

• Bachelor’s degree in marketing, communications, English, public relations or related field (or equivalent experience).
• Minimum 1–3 years of related marketing, brand, or account management experience.
• Prior event management experience is a plus.
• Agency experience is highly preferred, but not required.
• Strong project management skills with excellent organizational abilities.

Responsibilities

• Provide wide-ranging support to members of the brand management team, including as a second seat on assigned clients.
• Serve as the main point of contact and trusted partner for assigned smaller clients, from discovery through launch, and beyond.
• Lead client meetings, assist in developing client strategy to achieve their goals, capture client projects and deliverables, and translate needs into actionable plans for the internal team.
• Manage project timelines, budgets, and deliverables across design, content, web, and digital projects.
• Oversee day-to-day execution of marketing and advertising campaigns (social media, email, digital advertising, websites, blogs and more).
• Track client initiatives, monitor performance, and provide measurable results.

Skills

Marketing knowledge

Project management

Client service

Communication

Education

Bachelor's degree in marketing/communications or related field

Tools

Google Workspace

Microsoft 365

Adobe Creative Suite

Job description

About Us

Miranda Creative is a full-service brand management firm based in Connecticut, rooted in the community since 1988. We combine creativity, strategy, and both digital and traditional media to help organizations from nonprofit and healthcare to municipal and tourism build meaningful brands and make lasting impact. Our culture is grounded in collaboration, inclusion, transparency, and storytelling.

What You’ll Do

In this multi-faceted position you will:

• Provide wide-ranging support to members of the brand management team, including as a second seat on assigned clients.
• Serve as the main point of contact and trusted partner for assigned smaller clients, from discovery through launch, and beyond.
  • Lead client meetings, assist in developing client strategy to achieve their goals, capture client projects and deliverables, and translate needs into actionable plans for the internal team.
  • Manage project timelines, budgets, and deliverables across design, content, web, and digital projects.
  • Oversee day-to-day execution of marketing and advertising campaigns (social media, email, digital advertising, websites, blogs and more).
  • Track client initiatives, monitor performance, and provide measurable results.

Why Join Us

At Miranda Creative, you’ll gain ownership of your accounts, support from a collaborative team, and opportunities to grow your skills and knowledge. We take pride in our close-knit culture, flexible work style, and long-standing client relationships.

Miranda Creative is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or any other protected status. We comply with all applicable laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment. We recognize that diversity brings a wealth of perspectives, experiences, and ideas that are essential to our ability to provide exceptional marketing services to our clients. We are committed to fostering an environment that encourages and supports the participation and contributions of all employees, regardless of their backgrounds.

What We’re Looking For

• Bachelor’s degree in marketing, communications, English, public relations or related field (or equivalent experience).
• Minimum 1-3 years of related marketing, brand, or account management experience.
• Prior event management experience is a plus!
• Agency experience is highly preferred, but not required.

• Strong project management skills; strong organizational skills, comfortable juggling multiple clients and priorities day to day.
• Exceptional communication and client service skills, able to adapt across diverse industries
• Working knowledge of both traditional and digital media, including social platforms and email marketing.
• Familiarity with Google Workspace, Microsoft 365, Adobe Creative Suite, , and project management software.

We offer a comprehensive benefits package that includes:

• Health insurance (50% agency paid for employees, spouses, and dependents)
• Retirement plan with employer matching
• 100% agency-paid group insurance including dental, vision, life, and short-term disability offerings
• Generous paid time off
• Annual professional development stipend that allows you to keep abreast of the latest technology and trends in the field