Branch Supervisor Letchworth

Eyre & Elliston Ltd; Letchworth; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

Annual bonus scheme

Company events

Job summary

Eyre & Elliston Ltd in Letchworth is seeking a Branch Supervisor to support the Branch Manager with the day-to-day running of the electrical wholesale branch. You will handle customer accounts, sales, stock control and branch administration, working closely with the team to deliver excellent service.

The role suits someone with experience in electrical wholesale or trade counter sales, who is confident with customers and can help grow branch sales.

Qualifications

• Experience in electrical wholesale or similar branch-based sales.
• Strong commercial awareness and proactive sales approach.
• Good customer service and communication skills.
• Confident telephone manner and order processing accuracy.
• Team player with organised, reliable work habits.

Responsibilities

• Support the Branch Manager in day-to-day branch running.
• Oversee operations in the Branch Manager’s absence.
• Process quotations, sales orders and customer enquiries accurately.
• Develop relationships with new and existing customers.
• Grow sales and profitability through account development.
• Contact regular and dormant accounts; identify new opportunities.
• Assist customers on trade counter and by phone.
• Support sales targets and service standards.
• Assist with stock control and ordering.
• Liaise with suppliers to support customer needs.
• Help with general branch administration and tasks.

Skills

Electrical wholesale

Trade counter sales

Customer service

Telephone manner

Teamwork

Attention to detail

Job description

Eyre & Elliston is looking to recruit a Branch Supervisor for our Letchworth branch.

This is an excellent opportunity for a commercially focused and customer-driven individual to take on a key role within a busy electrical wholesale branch. The successful candidate will support the Branch Manager with the day-to-day running of the branch, including customer account management, sales, stock control, supplier communication and general branch administration.

The role would suit someone with experience in electrical wholesale, trade counter sales, branch operations or a similar trade supply environment, who is confident working with customers and supporting a team in a fast-paced setting.

Key Responsibilities

• Support the Branch Manager in the effective day-to-day running of the branch
• Oversee branch operations in the Branch Manager’s absence
• Process quotations, sales orders and customer enquiries accurately and efficiently
• Work closely with new and existing customers to develop strong working relationships
• Help grow branch sales and profitability through account development and proactive sales activity
• Contact regular spending accounts, follow up dormant accounts and identify new business opportunities
• Assist customers on the trade counter and over the telephone
• Support the branch in achieving sales targets and service standards
• Help manage stock levels, stock ordering and general stock control
• Liaise with suppliers where required to support customer requirements
• Assist with general branch administration and daily operational tasks

Experience and Skills

• Experience within electrical wholesale, trade supply, merchanting or a similar branch-based sales environment
• Good commercial awareness and a proactive approach to sales
• Strong customer service and communication skills
• Confident telephone manner
• Good attention to detail when processing orders, quotations and stock information
• Ability to work well as part of a team
• Organised, reliable and able to work effectively in a busy branch environment
• Product knowledge within the electrical wholesale industry would be advantageous

Package

• Quarterly and annual bonus scheme
• Company events
• Monday to Friday working pattern, with no regular weekend hours required

A closing date for applicants of 31th of July.

Branch Location

Eyre & Elliston Unit 14 Amor Way, Letchworth Garden City SG6 1UG

Job Reference

Equal Opportunities Statement

Eyre & Elliston is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to providing a fair and inclusive recruitment process.

Right to Work

Applicants must have the right to work in the UK. Right-to-work checks will be carried out before employment begins in line with UK Government requirements.

Reasonable Adjustments

If you require any reasonable adjustments during the recruitment process, please let us know when applying.