Branch Operations Lead - Electrical Wholesale

Eyre & Elliston Ltd; Letchworth; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus

Annual bonus scheme

Company events

Job summary

Eyre & Elliston Ltd in Letchworth is seeking a Branch Supervisor to support the Branch Manager with the day-to-day running of the electrical wholesale branch. You will handle customer accounts, sales, stock control and branch administration, working closely with the team to deliver excellent service.

The role suits someone with experience in electrical wholesale or trade counter sales, who is confident with customers and can help grow branch sales.

Qualifications

• Experience in electrical wholesale or similar branch-based sales.
• Strong commercial awareness and proactive sales approach.
• Good customer service and communication skills.
• Confident telephone manner and order processing accuracy.
• Team player with organised, reliable work habits.

Responsibilities

• Support the Branch Manager in day-to-day branch running.
• Oversee operations in the Branch Manager’s absence.
• Process quotations, sales orders and customer enquiries accurately.
• Develop relationships with new and existing customers.
• Grow sales and profitability through account development.
• Contact regular and dormant accounts; identify new opportunities.
• Assist customers on trade counter and by phone.
• Support sales targets and service standards.
• Assist with stock control and ordering.
• Liaise with suppliers to support customer needs.
• Help with general branch administration and tasks.

Skills

Electrical wholesale

Trade counter sales

Customer service

Telephone manner

Teamwork

Attention to detail

Job description

Eyre & Elliston Ltd in Letchworth is seeking a Branch Supervisor to support the Branch Manager with the day-to-day running of the electrical wholesale branch. You will handle customer accounts, sales, stock control and branch administration, working closely with the team to deliver excellent service.

The role suits someone with experience in electrical wholesale or trade counter sales, who is confident with customers and can help grow branch sales.