Branch Ops Lead - Elevate Service & Efficiency

Adecco; Glasgow; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Permanent role

Full-time

Supportive team

Leadership opportunity

Career development

Job summary

Adecco Group UK & Ireland is seeking a Branch Supervisor in Cambuslang to lead daily operations, motivate teams and deliver excellent customer service within a fast-paced distribution environment.

You will manage workloads, ensure safety, and drive continuous improvements while developing staff and maintaining high service levels; permanent, full-time role with clear career development opportunities.

Qualifications

• Supervisory or team leadership experience required.
• Strong organizational and communication skills.
• Ability to manage competing priorities in a busy environment.
• Customer-focused with excellent problem-solving abilities.
• Experience in distribution, logistics, warehousing, transport or operations advantageous.
• Proficient with IT systems and administrative processes.

Responsibilities

• Lead, motivate and support branch employees to achieve operational targets.
• Ensure smooth day-to-day branch operations.
• Manage workflow and allocate resources to meet customer requirements.
• Support employee development, performance management and training.
• Maintain high standards of customer service and resolve queries professionally.
• Oversee stock control, inventory accuracy and branch administration.
• Promote and maintain a strong health and safety culture.
• Ensure company vehicles, equipment and facilities are managed effectively.
• Drive continuous improvement initiatives to enhance branch performance.

Skills

Supervisory experience

Organisational skills

Communication skills

Prioritisation

Customer focus

Operational experience

Job description

Adecco Group UK & Ireland is seeking a Branch Supervisor in Cambuslang to lead daily operations, motivate teams and deliver excellent customer service within a fast-paced distribution environment.

You will manage workloads, ensure safety, and drive continuous improvements while developing staff and maintaining high service levels; permanent, full-time role with clear career development opportunities.