Branch Operations & Sales Leader

HYDRAQUIP HOSE & HYDRAULICS; Nottingham; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary + Bonus Scheme

Company pension

Wellbeing support & benefits platform

Volunteer day & Refer-a-Friend bonus

Cycle to Work scheme

Full training & ongoing development

Job summary

Hydraquip in Nottingham is seeking an experienced Branch Manager to lead a high-performing team at our local branch. You will drive sales, manage daily operations, and ensure service excellence for customers and engineers on site.

You'll champion health and safety, develop staff through training, and collaborate with other branches to maintain consistent service levels. A full UK driving licence and strong IT skills are essential.

Qualifications

• Proven people management experience with the ability to engage, lead and develop teams.
• Strong customer-facing background with a focus on service excellence.
• Experience working in an operational or service-led environment.
• Ability to drive performance against financial targets and KPIs.
• Good planning, organisation and problem-solving skills.
• Confident using IT systems and digital tools.
• Strong communication, influencing and relationship-building skills.
• Demonstrates a clear commitment to health & safety.
• Full UK driving licence.

Responsibilities

• Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture.
• Drive branch performance to achieve revenue, margin and KPI targets.
• Champion excellent customer service and act as an escalation point for customer enquiries.
• Grow sales through proactive customer engagement and a strong, varied sales mix.
• Oversee day-to-day branch operations including order processing, quotations and job delivery.
• Support mobile engineers and trade counter activity where applicable.
• Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively.
• Work closely with other branches and internal teams to ensure service consistency.
• Contribute to branch planning, stock control and continuous improvement initiatives.
• Ensure full compliance with health & safety standards, company policies and legislation.

Skills

People management

Customer facing

Operational experience

KPIs & targets

Planning & organisation

IT systems & digital tools

Communication & relationship-building

Health & safety

Full UK driving licence

Tools

Job Manager App

Job description

Hydraquip in Nottingham is seeking an experienced Branch Manager to lead a high-performing team at our local branch. You will drive sales, manage daily operations, and ensure service excellence for customers and engineers on site.

You'll champion health and safety, develop staff through training, and collaborate with other branches to maintain consistent service levels. A full UK driving licence and strong IT skills are essential.