Branch Operations & Delivery Specialist

Euro Car Parts Ltd.; St Albans; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Career growth

Life assurance

Employee assistance programme

Gym discounts

Healthcare perks

Cycle to work scheme

Retail & staff discounts

Job summary

LKQ is seeking a Branch Assistant to support every facet of the branch, combining customer service, deliveries and warehouse tasks to keep operations smooth and customers satisfied. You will work as part of a tight team and be involved in inventory, stock checks and vehicle safety checks while providing excellent service at the trade counter.

Experience in delivery driving, warehousing or branch support is ideal; a full UK driving licence is required.

Qualifications

• Previous experience in a delivery driving, warehouse, logistics or branch support role.

Responsibilities

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain excellent stock accuracy through daily stock checks and inventory procedures.
• Support stock takes and ensure products are stored safely and correctly.
• Help maintain excellent shelf availability and warehouse organisation.
• Carry out daily vehicle safety checks before every journey.
• Ensure company vehicles remain clean, roadworthy and compliant with company standards.
• Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.
• Drive safely at all times, promoting our safety‑first culture and protecting our customers, colleagues and communities.
• Follow all Health & Safety procedures within the branch, warehouse and during deliveries.
• Handle stock safely to minimise damage and maintain quality standards.
• Complete mandatory training and compliance activities.
• Support branch audits, operational controls and governance requirements.
• Attend daily team briefings and contribute ideas to improve branch performance.
• Work collaboratively with colleagues across the branch to achieve shared goals.
• Support continuous improvement by helping deliver operational and customer service targets.
• Develop your skills through ongoing learning and training, becoming a valued multi‑skilled member of the team.

Skills

Delivery driving

Warehouse/logistics

Branch support

Job description

LKQ is seeking a Branch Assistant to support every facet of the branch, combining customer service, deliveries and warehouse tasks to keep operations smooth and customers satisfied. You will work as part of a tight team and be involved in inventory, stock checks and vehicle safety checks while providing excellent service at the trade counter.

Experience in delivery driving, warehousing or branch support is ideal; a full UK driving licence is required.