Branch Operations & Delivery Specialist

LKQ Europe GmbH; Melksham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth across UK & Europe

Life Assurance

Employee Assistance Programme

Gym Discounts

Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

LKQ Europe GmbH in the United Kingdom is seeking a Branch Assistant to join a busy branch. You will deliver products, support warehouse operations and assist customers at the trade counter, helping keep the branch running smoothly.

The role involves handling deliveries, stock checks and providing excellent customer service in a fast-paced environment. Training and development opportunities are available across the UK & Europe.

Qualifications

• Previous experience in a delivery driving, warehouse, logistics or branch support role.
• A full, clean UK driving licence.
• Strong communication and customer service skills.
• The ability to work efficiently in a busy, fast-paced environment.
• Good organisational skills and attention to detail.
• Understanding of Health & Safety and safe working practices.
• Basic IT skills and confidence using handheld devices or warehouse systems.

Responsibilities

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain excellent stock accuracy through daily stock checks and inventory procedures.
• Support stock takes and ensure products are stored safely and correctly.
• Help maintain shelf availability and warehouse organisation.
• Carry out daily vehicle safety checks before every journey.
• Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.
• Drive safely at all times, promoting safety-first culture.

Skills

Delivery driving

Warehouse operations

Customer service

Stock accuracy

Team player

Driving licence

Tools

Handheld devices

ePOD systems

Job description

LKQ Europe GmbH in the United Kingdom is seeking a Branch Assistant to join a busy branch. You will deliver products, support warehouse operations and assist customers at the trade counter, helping keep the branch running smoothly.

The role involves handling deliveries, stock checks and providing excellent customer service in a fast-paced environment. Training and development opportunities are available across the UK & Europe.