Branch Operations & Customer Delivery Specialist

Euro Car Parts; Abingdon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Career growth opportunities across the

Life assurance

Employee assistance programme

Gym discounts

Healthcare perks

Cycle to work

Staff discounts

Job summary

Euro Car Parts is seeking a Branch Assistant to join our busy Abingdon branch. You will handle deliveries, assist in warehouse operations and support the trade counter, playing a vital role in keeping the branch running smoothly and delivering on our customer promise.

You will build relationships with customers, maintain stock accuracy and participate in daily team briefings. A full, clean UK driving licence is preferred and training will be provided.

Qualifications

• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Good organisational skills and attention to detail.
• Understanding of safe working practices and Health & Safety.

Responsibilities

• Deliver products safely, accurately and on time, ensuring excellent service.
• Support Click & Collect and assist at the trade counter.
• Resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain stock accuracy through daily checks and inventory procedures.
• Support stock takes and safe storage of products.
• Maintain shelf availability and warehouse organisation.
• Carry out daily vehicle safety checks on company vehicles.
• Use ePOD handheld devices accurately and safely.
• Follow Health & Safety procedures in branch and warehouse.
• Complete training and compliance activities.
• Support branch audits and governance requirements.
• Attend daily team briefings and collaborate across the branch.
• Develop skills through training and become a multi-skilled team member.

Skills

Strong communication

Customer service

Fast-paced environment

Organisational skills

Attention to detail

Safe working practices

IT skills/handheld devices

Team-focused

Automotive/logistics advantage

Job description

Euro Car Parts is seeking a Branch Assistant to join our busy Abingdon branch. You will handle deliveries, assist in warehouse operations and support the trade counter, playing a vital role in keeping the branch running smoothly and delivering on our customer promise.

You will build relationships with customers, maintain stock accuracy and participate in daily team briefings. A full, clean UK driving licence is preferred and training will be provided.