Branch Manager - Wrexham Wrexham, LL13 8DT

Aston and Fincher; United Kingdom; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

29 days holiday

Pension scheme

Free on-site parking

Full induction and training

Career progression

Social events

Job summary

Aston & Fincher Ltd in Wrexham is seeking a Branch Manager to lead daily branch operations and support staff. You will ensure service excellence, handle escalations, and drive operational efficiency.

The role requires strong leadership, good communication, and the ability to manage recruitment, training and scheduling, while upholding company policies and regulatory standards.

Qualifications

• Proven experience in a management or supervisory role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Good organisational skills and attention to detail.
• Proficiency in Microsoft Office.
• Valid UK driving licence.

Responsibilities

• Oversee day-to-day operations of the branch.
• Ensure excellent customer service and resolve issues.
• Manage staffing, recruitment, training and scheduling.
• Maintain compliance with company policies and regulations.

Skills

Leadership

Team management

Communication

Organisational skills

Customer service

Staff recruitment

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Job description

Job Title: Branch Manager
Location: Wrexham, LL13 8DT
Salary:£30,000 per annum
Job Type: Full-Time, Permanent

About the Role

We are seeking an experienced and motivated Branch Manager to lead the daily operations of our branch. This role requires a strong leader who can manage staff, deliver excellent customer service, and ensure operational efficiency.

Key Responsibilities

• Oversee the day-to-day operations of the branch, ensuring smooth and efficient service.
• Ensure excellent customer service and resolve escalated customer issues.
• Manage staffing, including recruitment, training and scheduling.
• Maintain compliance with company policies, procedures, and relevant regulations.

This list of responsibilities is not exhaustive, and you may be required to carry out additional tasks as needed.

Requirements

• Proven experience in a management or supervisory role (preferably in a branch, retail, banking, or service environment).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Good organisational skills.
• Proficiency in Microsoft Office.
• You must hold a valid UK Driving Licence.
• Proven experience as a Branch Manager.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail.
• Thorough and punctual.
• Basic understanding of customer service practices.
• Friendly, helpful, confident and engaging personality.
• Basic administration skills.
• Employee discounts / benefits programme
• Paid annual leave

Working Hours and Job Location

The working hours for this role are 36.75 hours a week.

Monday to Thursday 8.15am - 5.00pm and Friday 8.15am - 1.00pm

Aston & Fincher Ltd is based in Rivulet Road, Wrexham, LL13 8DT

• Competitive salary
• 29 days holiday per calendar year
• A contributory company pension scheme
• Free on-site parking
• Full induction and comprehensive training
• Long service awards
• Career progression
• Social events