Branch Manager - Wrexham

Aston and Fincher

Wrexham

On-site

GBP 26,000 - 35,000

Full time

4 days ago
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Benefits offered by this job

29 days holiday
Company pension
Free on-site parking
Training
Long service awards
Career progression
Social events

Job summary

Aston & Fincher Ltd in Wrexham is seeking a Branch Manager to lead the daily operations of the branch, ensuring efficient service and strong customer satisfaction.

The role requires a proven background in management, leadership, and excellent communication. The position includes a 36.75-hour week, a permanent contract, and benefits such as paid holidays and a pension. This is a hands-on leadership opportunity in a busy retail/service environment.

Qualifications

  • Proven experience in a management or supervisory role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Good organisational skills.
  • Proficiency in Microsoft Office.

Responsibilities

  • Oversee the day-to-day operations of the branch, ensuring smooth and efficient service.
  • Ensure excellent customer service and resolve escalated customer issues.
  • Manage staffing, including recruitment, training and scheduling.
  • Maintain compliance with company policies, procedures, and relevant regulations.

Skills

leadership
staff management
communication
organisational skills

Tools

Microsoft Office

Job description

Job Title: Branch Manager
Location: Wrexham, LL13 8DT
Salary:£30,000 per annum
Job Type: Full-Time, Permanent

About the Role

We are seeking an experienced and motivated Branch Manager to lead the daily operations of our branch. This role requires a strong leader who can manage staff, deliver excellent customer service, and ensure operational efficiency.

Key Responsibilities
  • Oversee the day-to-day operations of the branch, ensuring smooth and efficient service.
  • Ensure excellent customer service and resolve escalated customer issues.
  • Manage staffing, including recruitment, training and scheduling.
  • Maintain compliance with company policies, procedures, and relevant regulations.

This list of responsibilities is not exhaustive, and you may be required to carry out additional tasks as needed.

Requirements
  • Proven experience in a management or supervisory role (preferably in a branch, retail, banking, or service environment).
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Good organisational skills.
  • Proficiency in Microsoft Office.
  • You must hold a valid UK Driving Licence.
  • Proven experience as a Branch Manager.
  • Excellent communication and interpersonal skills.
  • Exceptional attention to detail.
  • Thorough and punctual.
  • Basic understanding of customer service practices.
  • Friendly, helpful, confident and engaging personality.
  • Basic administration skills.
  • Employee discounts / benefits programme
  • Paid annual leave
Working Hours and Job Location

The working hours for this role are 36.75 hours a week.

Monday to Thursday 8.15am - 5.00pm and Friday 8.15am - 1.00pm

Aston & Fincher Ltd is based in Rivulet Road, Wrexham, LL13 8DT

Contract type

Permanent

Hours

36.75 hours per week

£30,000 per annum

  • Competitive salary
  • 29 days holiday per calendar year
  • A contributory company pension scheme
  • Free on-site parking
  • Full induction and comprehensive training
  • Long service awards
  • Career progression
  • Social events
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