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Aston & Fincher Ltd; Wrexham; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Paid annual leave

Job summary

Aston & Fincher Ltd is seeking an experienced Branch Manager to lead daily operations in Wrexham. The role involves managing staff, delivering excellent customer service, and ensuring operational efficiency.

Key responsibilities include overseeing operations, resolving customer issues, and managing staffing. Additionally, candidates must have proven management experience, strong leadership, and good organisational skills.

Employee benefits include discounts and paid leave.

Qualifications

• Proven experience in a management or supervisory role, preferably in a branch or retail environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Good organisational skills.
• Valid UK Driving Licence.

Responsibilities

• Oversee daily operations of the branch for efficient service.
• Ensure excellent customer service and resolve escalated issues.
• Manage staffing, including recruitment and scheduling.
• Maintain compliance with company policies and regulations.

Skills

Management experience

Leadership skills

Communication skills

Organisational skills

Microsoft Office proficiency

Customer service understanding

Job description

We are seeking an experienced and motivated Branch Manager to lead the daily operations of our branch. This role requires a strong leader who can manage staff, deliver excellent customer service, and ensure operational efficiency.

Key Responsibilities

• Oversee the day-to-day operations of the branch, ensuring smooth and efficient service.
• Ensure excellent customer service and resolve escalated customer issues.
• Manage staffing, including recruitment, training and scheduling.
• Maintain compliance with company policies, procedures, and relevant regulations.

This list of responsibilities is not exhaustive, and you may be required to carry out additional tasks as needed.

Requirements

• Proven experience in a management or supervisory role (preferably in a branch, retail, banking, or service environment).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Good organisational skills.
• Proficiency in Microsoft Office.
• You must hold a valid UK Driving Licence.
• Proven experience as a Branch Manager.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail.
• Thorough and punctual.
• Basic understanding of customer service practices.
• Friendly, helpful, confident and engaging personality.
• Basic administration skills.

Benefits

• Employee discounts / benefits programme
• Paid annual leave

Working Hours and Job Location

The working hours for this role are 36.75 hours a week.

Monday to Thursday 8.15am - 5.00pm and Friday 8.15am - 1.00pm

Aston & Fincher Ltd is based in Rivulet Road, Wrexham, LL13 8DT