Branch Manager/Valuer

Abel Personnel; Cardiff; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Car allowance

20 days annual leave

Job summary

Abel Personnel in Cardiff, Wales, is seeking an experienced Branch Manager/Valuer to lead our residential Sales and Lettings teams from our Cardiff/Norfolk? offices. You will personally conduct valuations, develop new business, and drive pipeline growth across both divisions.

The role requires hands-on leadership, a proactive approach to winning instructions, and ensuring compliance. A permanent full-time position with a competitive salary and car allowance is on offer.

Qualifications

• Strong residential sales/lettings experience across all roles.
• Previous management or team leadership experience.
• Experience of valuations and winning instructions.
• Good knowledge of legislation and compliance.
• Strong commercial awareness and profitability focus.
• Excellent communication and relationship-building skills.
• Hands-on approach with ability to support team when required.
• Excellent organisation and attention to detail.

Responsibilities

• Lead and support the team, ensuring workloads are managed.
• Maintain high standards of customer service with landlords and tenants.
• Carry out valuations and win new managed instructions.
• Support growth and profitability of the business.
• Ensure office compliance with current and forthcoming legislation.
• Review processes and ensure systems and procedures are followed.
• Identify and resolve issues before they become complaints.
• Train and develop team members.
• Develop business opportunities with Directors.
• Monitor performance and report to Directors.

Skills

Sales & Lettings

Leadership

Valuations

People management

Business development

Communication

Job description

Branch Manager/Valuer Abel Personnel Cardiff, Cardiff, Wales

Location: Cardiff & Newport Offices

Salary: £30-35k per annum (dependent on experience) & Car Allowance

The Role

We are looking for an experienced Sales & Lettings Manager to take responsibility for the day-to-day management and development of our residential Sales/lettings business.

The person my client is looking for is someone who is a leader that can motivate the team and be hands on to hit and exceed goals set for sales and lettings and bring in new business every month in both divisions. Predominantly the focus is on growing the pipeline for sales, ensuring they complete and building the managed occupied units every month.

This is a hands-on role combining conducting valuations and developing new business across both sectors.

The successful candidate will need to provide proactive business winning skills and consistent management, decision making throughout the working day while also being comfortable dealing directly with vendors/landlords, applicants and the wider team.

Key responsibilities

• Leading and supporting the team and ensuring workloads and responsibilities are properly managed


• Maintaining high standards of customer service and communication with landlords and tenants


• Carrying out valuations and winning new managed instructions


• Supporting the growth and profitability of the business


• Ensuring the office remains compliant with current and forthcoming legislation


• Reviewing processes and making sure agreed systems and procedures are followed


• Identifying and resolving operational or client issues before they become complaints


• Training and developing members of the team


• Working with our team and Directors to develop business opportunities


• Monitoring performance and providing regular updates to the Directors

About you/ You will need:

• Strong residential sales/Lettings experience covering all Roles.


• Previous management or team leadership experience


• Experience of carrying out valuations and winning instructions


• A good working knowledge of all legislation and compliance


• The ability to manage people, priorities and difficult situations calmly


• Strong commercial awareness and an understanding of what drives a profitable business


• Good communication and relationship-building skills


• A practical hands-on approach and willingness to support the team when required


• Good organisation and attention to detail

Package

• £30-35,000 basic salary (DOE)


• Commission


• 20 days annual leave plus public and bank holidays


• Birthday – Day off


• Professional training and qualification support


• Permanent full-time position


• Pension

If you enjoy recognition and strive to be the best at everything that you do then this is the perfect opportunity to join a hugely successful and expanding business that rewards and recognises excellence.