Branch Manager Trainee

McCarthy Recruitment; West of England; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Structured training

Career progression

Hands-on learning

Job summary

McCarthy Recruitment is seeking a Branch Manager Trainee in the United Kingdom to learn every aspect of running a successful branch. You will work with experienced managers to develop commercial, operational and leadership skills needed to run your own branch in the future.

The role involves leading a team, driving sales, handling day-to-day operations and delivering an exceptional customer experience while your confidence grows through a structured development programme.

Qualifications

• Experience leading teams in fast-paced customer-focused environments.
• Willingness to learn and develop into a Branch Manager.
• Strong leadership, communication and problem-solving abilities.

Responsibilities

• Support the day-to-day running of a busy branch.
• Lead, motivate and develop a customer-facing team.
• Deliver outstanding customer service and resolve queries.
• Manage bookings, administration and operational activity.
• Monitor branch performance, workflow and service standards.
• Drive sales and identify opportunities to grow revenue.
• Build lasting relationships with customers.
• Maintain health & safety, compliance and presentation.

Skills

Leadership

People management

Customer service

Communication

Commercial awareness

Driving licence

Job description

Looking to take the next step into management?

If you're currently leading a team in retail, hospitality, leisure or another fast-paced customer-focused environment, this could be the opportunity you've been waiting for.

We're looking for an ambitious Branch Manager Trainee who wants more responsibility, genuine career progression and the chance to develop into a Branch Manager. You don’t need experience in this industry – what matters is your ability to lead people, deliver outstanding customer service and thrive in a busy operational environment.

This is a hands-on Branch Manager Trainee position where you'll learn every aspect of running a successful branch. From leading a team and driving sales to managing day-to-day operations and delivering an exceptional customer experience, you'll receive structured training while taking on increasing responsibility as your confidence grows.

The Role As a Branch Manager Trainee, you'll work alongside experienced managers to develop the commercial, operational and leadership skills needed to run your own branch in the future.

Your responsibilities will include:

• Supporting the day-to-day running of a busy branch
• Leading, motivating and developing a customer-facing team
• Delivering outstanding customer service and resolving customer queries
• Managing bookings, administration and operational activity
• Monitoring branch performance, workflow and service standards
• Driving sales and identifying opportunities to grow revenue
• Building lasting relationships with customers
• Maintaining high standards of health & safety, compliance and presentation
• Learning how to manage branch performance, profitability and commercial decisions
• Taking on greater responsibility as part of your development programme

What We're Looking For We're interested in people who enjoy leading teams and making things happen.

You'll ideally have experience in a leadership role such as:

• Team Manager
• Trading Manager
• Shift Manager
• Department Manager
• Duty Manager
• Supervisor ready for the next step

Experience within supermarkets, retail, hospitality, leisure, food retail or any other fast-paced customer-facing environment would be highly relevant.

You’ll also have:

• Strong leadership and communication skills
• Commercial awareness and a desire to achieve results
• The ability to work at pace while managing multiple priorities
• A genuine ambition to build a long-term management career
• A Full UK Driving Licence

What You'll Receive

• Salary up to £35,000 per annum
• Structured training and ongoing coaching
• Hands-on learning across every area of branch management
• Clear career progression into a Branch Manager position
• Increasing responsibility as you develop
• A supportive leadership team committed to your success

The Legal Bit:

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with GDPR.