Branch Manager Trainee

McCarthy Recruitment Ltd; West of England; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Structured training

Career progression

Hands-on learning

Supportive leadership team

Job summary

McCarthy Recruitment Ltd is recruiting for a Branch Manager Trainee in Bristol. The role offers hands‑on learning across branch operations, with structured training and clear progression into a Branch Manager position.

You’ll lead a customer-facing team, drive sales, and ensure high standards of service and safety in a busy retail environment. A UK driving licence is required and commitment to developing managerial capabilities.

Qualifications

• Experience leading teams in fast-paced customer-focused environments.
• Proven ability to deliver excellent customer service and lead by example.

Responsibilities

• Support day-to-day running of a busy branch.
• Lead, motivate and develop a customer-facing team.
• Deliver outstanding customer service and resolve queries.
• Manage bookings, admin and operational activity.
• Monitor branch performance and service standards.
• Drive sales and identify revenue growth opportunities.
• Build lasting relationships with customers.
• Uphold health & safety, compliance and presentation standards.
• Learn to manage branch performance, profitability and decisions.
• Take on increasing responsibility through the development programme.

Skills

Leadership

Customer service

Communication

Team management

Job description

Branch Manager Trainee

Location: Bristol
Salary: Up to £35,000 per annum
Role: Full Time | Permanent

Looking to take the next step into management?

If you're currently leading a team in retail, hospitality, leisure or another fast‑paced customer‑focused environment, this could be the opportunity you've been waiting for.

We're looking for an ambitious Branch Manager Trainee who wants more responsibility, genuine career progression and the chance to develop into a Branch Manager. You don't need experience in this industry – what matters is your ability to lead people, deliver outstanding customer service and thrive in a busy operational environment.

This is a hands‑on Branch Manager Trainee position where you'll learn every aspect of running a successful branch. From leading a team and driving sales to managing day‑to‑day operations and delivering an exceptional customer experience, you'll receive structured training while taking on increasing responsibility as your confidence grows.

The Role As a Branch Manager Trainee, you'll work alongside experienced managers to develop the commercial, operational and leadership skills needed to run your own branch in the future.

Your responsibilities will include:

• Supporting the day-to-day running of a busy branch
• Leading, motivating and developing a customer-facing team
• Delivering outstanding customer service and resolving customer queries
• Managing bookings, administration and operational activity
• Monitoring branch performance, workflow and service standards
• Driving sales and identifying opportunities to grow revenue
• Building lasting relationships with customers
• Maintaining high standards of health & safety, compliance and presentation
• Learning how to manage branch performance, profitability and commercial decisions
• Taking on greater responsibility as part of your development programme

What We're Looking For We're interested in people who enjoy leading teams and making things happen.

You'll ideally have experience in a leadership role such as:

• Team Manager
• Trading Manager
• Shift Manager
• Department Manager
• Assistant Manager
• Duty Manager
• Supervisor ready for the next step

Experience within supermarkets, retail, hospitality, leisure, food retail or any other fast‑paced customer‑facing environment would be highly relevant.

You’ll also have:

• A passion for delivering excellent customer service
• Strong leadership and communication skills
• A positive, proactive attitude
• Commercial awareness and a desire to achieve results
• The ability to work at pace while managing multiple priorities
• A genuine ambition to build a long‑term management career
• A Full UK Driving Licence

What You’ll Receive

• Salary up to £35,000 per annum
• Structured training and ongoing coaching
• Hands‑on learning across every area of branch management
• Clear career progression into a Branch Manager position
• Increasing responsibility as you develop
• A supportive leadership team committed to your success

The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with GDPR.