Assistant Branch Manager

LBS Builders Merchants Limited; Llanelli; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Profit share bonus

Online discount portal

Employee care helpline and digital GP

Staff discount scheme

Death in service benefit

Formal training and career progression

Job summary

LBS Builders Merchants Limited is seeking an proactive Assistant Branch Manager in Llanelli to join our team. You will work closely with the Branch Manager to cover all operational areas, driving sales, service, and compliance while leading a small team and promoting a safe working environment.

This hands-on role focuses on improving profitability, strengthening customer and supplier relationships, and delivering excellent service.

Qualifications

• Proven leadership ability with experience guiding a team.
• Strong customer service focus and relationship building.
• Clear communication and organisational skills are essential.
• Ability to take initiative and drive improvements.

Responsibilities

• Support and deputise for the Branch Manager in day-to-day operations.
• Identify process improvements and implement efficiencies.
• Build strong relationships with customers and suppliers.
• Support sales by advising customers and delivering great service.
• Monitor local market trends and competitor activity.
• Contribute to achieving financial targets and profitability.
• Help lead the team, develop staff, motivate, and manage performance.
• Ensure high health & safety standards across the branch.

Skills

Leadership

Customer service

Communication

Organisational skills

Initiative

Job description

We’re on the lookout for a proactive and driven Assistant Branch Manager to join our team and play a key role in the smooth and successful running of our branch.

Working closely with the Branch Manager, you’ll provide vital support across all operational areas of the business—from sales and customer service to finance, team leadership, and compliance. This is a hands‑on, varied role where you’ll have the chance to make a real impact on performance, customer relationships, and commercial outcomes.

What you’ll be doing:

• Supporting and deputising for the Branch Manager in day-to-day operations.
• Assisting in identifying process improvements and implementing efficiencies.
• Building strong relationships with customers and suppliers.
• Supporting sales activity by identifying opportunities, advising customers, and delivering excellent service.
• Monitoring local market trends and competitor activity.
• Assisting with achieving financial targets and improving profitability.
• Playing a key part in team leadership, including staff development, motivation, and performance.
• Ensuring high standards of health & safety across the branch.

What we’re looking for:

• Experience in a trade, retail or distribution environment is preferred.
• Strong leadership qualities and the ability to motivate and guide a team.
• Commercial awareness with a focus on achieving branch targets.
• Excellent communication and customer service skills.
• Organised, adaptable, and solution focused.
• Willingness to take initiative and step up when needed.

This is a fantastic opportunity to take the next step in your career and gain valuable management experience. You'll be joining a supportive team and a business that values growth, development, and success.

Benefits:

• Profit Share Bonus Scheme
• Online discount portal including money off retail brands and holidays
• Employee Care Helpline and access to a digital GP
• staff discount scheme
• Death in Service benefit
• formal training and career progression opportunities.

Hours of work:An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: Depending on experience