Branch Manager – Plumbmaster Coleraine

Haldane Fisher Limited; Coleraine; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Training and development programmes

Incentive Bonus Scheme

Staff Discount Scheme

30 days annual leave

Free on-site parking

Healthcare package

Job summary

Haldane Fisher Limited, a leading plumbing & heating specialists, invites applications for a Branch Manager role at Plumbmaster Coleraine. You will steer day-to-day operations, develop the team, and ensure safe, profitable trading while delivering exceptional customer service.

The ideal candidate will possess plumbing & heating merchant management experience, strong product knowledge, and the ability to lead with a safety-first, customer-focused approach across trade relationships and stock

Qualifications

• Plumbing & heating merchant management experience.
• Specialist product knowledge.
• People and commercial skills.
• Able to meet health & safety, legislative and competency prerequisites for the role, including any required licences, tickets, training.

Responsibilities

• Lead and develop the Plumbmaster team.
• Deliver plumbing & heating sales and margin.
• Maintain specialist product knowledge and stock.
• Develop trade and installer relationships.
• Own branch safety, standards, and housekeeping.
• Control costs, resourcing, and standards.
• Lead branch forward in line with Group objectives.
• Focus on revenue growth and exceptional customer service.

Job description

Branch Manager – Plumbmaster Coleraine

About us

At Haldane Group we help customers build with confidence through trusted products and expert advice, powered by people you can rely on. You'll be part of Haldane Fisher, one of the largest independent builders' merchants across Northern Ireland, GB, and the Isle of Man, supplying the trade and self-builders with expert advice and everything they need. Plumbmaster are a leading specialist within the plumbing & heating division of the Haldane Group.

The opportunity

We're looking for a Plumbmaster Branch Manager to join us. In this role you'll lead the day-to-day running of a plumbing & heating branch, delivering safe, profitable, customer-focused trading through the branch team. You'll lead from the front, set the standard, and bring the best out of your team. Most of all, it's a role where what you do really matters - every day you'll help our customers build with confidence.

What you'll be doing

• Lead and develop the Plumbmaster team.
• Deliver plumbing & heating sales and margin.
• Maintain specialist product knowledge and stock.
• Develop trade and installer relationships.
• Own branch safety, standards, and housekeeping.
• Control costs, resourcing, and standards.
• A leader with ability to take the branch forward in line with Group objectives
• Target driven with a genuine passion for the customer
• Focused on generating revenue
• Passionate about providing excellent customer service
• Able to lead and manage a team
• An excellent communicator with effective people skills
• Experienced with systems and procedures

What you'll bring

We'd love to hear from you if you have:

• Plumbing & heating merchant management experience.
• Specialist product knowledge.
• People and commercial skills.
• Able to meet the health & safety, legislative and competency prerequisites for the role, including any required licences, tickets, training, and Opus SMS responsibilities.
• Personal attributes aligned to our values with a safety-first, customer-focused, and reliable approach.
• Strong customer focus.
• A genuine pride in your work, and a way of working that reflects our values.
• Installer network - desirable
• IOSH Managing Safely - desirable
• Heating qualifications - desirable
• Installer relationships - desirable

Why you'll love working here

What We Offer

In return, we provide a competitive rate of pay and a comprehensive benefits package, including:

• Training and development programmes to support your career progression
• Incentive Bonus Scheme
• Staff Discount Scheme
• 30 days annual leave
• Free on-site parking
• Healthcare package provided by Westfield Health

ABOUT HALDANE GROUP

A proud, family-owned business with big ambitions, founded in 1946, we've spent nearly eight decades becoming one of the UK's top ten builders merchants.

Operating through multiple specialist brands across Northern Ireland, we're more than just suppliers - we're partners to the trade.At Haldane Group we help customers build with confidence through trusted products and expert advice, powered by people you can rely on.You'll be part of one of the largest independent builders' merchants across Northern Ireland, GB and the Isle of Man, supplying the trade and self-builders with expert advice and everything they need.

What Sets Us Apart:

• Top 10 UK builders merchant with strong local presence
• Multiple specialist brands serving different market segments
• Industry leadership through BMF board-level involvement
• Ambitious growth plans including strategic acquisitions
• Investment in people, technology, and innovation
• 700+ employees across Northern Ireland
• Deep roots in local communities

Our Values:

We're built on expertise, relationships, and service. We know our products, we understand our customers, and we deliver on our promises.

Join us in shaping the future of building materials supply.

The Company

*Haldane Group is an equal opportunities employer.We are committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.*