Branch Manager Newbury

Dyka; Newbury; On-site; GBP 42,000 - 56,000; Full time

Job summary

JDP is launching a new branch in Newbury and seeks a motivated Branch Manager to own day-to-day operations. You will lead a busy team, drive sales, and deliver exceptional customer service in a fast-paced environment.

As the leader of the Newbury branch, you will ensure safe, efficient operations, optimise stock and costs, and build strong relationships with customers and suppliers along the M4 corridor, while upholding health and safety standards.

Qualifications

• Experience managing or supervising in trade, distribution, wholesale, or builders’ merchant.
• Strong leadership and people development abilities.
• Customer-focused with excellent communication and problem-solving.
• Commercial acumen and ability to grow sales.
• Strong organisational skills and attention to detail.
• Good knowledge of health and safety regulations.

Responsibilities

• Lead and develop the branch team to a high-performing culture.
• Drive sales and profitability through effective branch management.
• Ensure excellent customer service levels are consistently delivered.
• Manage branch stock, purchasing, and goods receiving.
• Oversee resources to meet delivery deadlines and customer requirements.
• Maintain health and safety, quality, and compliance standards.
• Control costs including overtime and carriage.
• Develop branch improvement plans to support growth.
• Build relationships with customers, suppliers, field sales and support teams.
• Ensure procedures and documentation are followed at all times.
• Protect company assets and maintain branch security.

Skills

Leadership

Customer focus

Communication

Commercial awareness

Organisational skills

Health and safety

Job description

Company Description

Exciting times at JDP!

As we continue to grow, we're launching a new branch in Newbury to strengthen our regional presence along the M4 corridor. This is a rare opportunity to be part of a team from day one, helping to build and shape a new venture with the full support of our highly experienced operational and sales teams.

Want to know more about us? At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability, and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2025 we continue to go from strength to strength. Our people are at the heart of our operations, and we pride ourselves on being a great company to work for. There has never been a better time to join us!

Job Description

We are looking for a motivated and commercially focused Branch Manager to take ownership of the day-to-day operation of our busy branch.

This is an exciting opportunity for an experienced leader who thrives in a fast-paced environment and is passionate about delivering outstanding customer service, developing people, and driving profitable growth.

As Branch Manager, you will be responsible for all aspects of branch operations, ensuring the branch operates safely, efficiently, and profitably whilst providing an exceptional customer experience.

Are you ready to lead our new branch in Newbury and take the site to the next level?

As an independent merchant/manufacturer, JDP offers you the opportunity to make a real difference. We are looking for someone who is driven to boost sales and footfall in branch, but also with strong operational experience and a commitment to health and safety too.

Key Responsibilities

• Lead and develop the branch team, creating a positive and high-performing culture.
• Drive sales and profitability through effective branch management and customer engagement.
• Ensure excellent customer service levels are consistently delivered.
• Manage branch stock, purchasing, goods receiving, and stock control processes.
• Oversee branch resources to ensure delivery deadlines and customer requirements are met.
• Maintain high standards of health and safety, quality, and compliance.
• Control branch costs, including overtime and carriage expenditure.
• Develop and implement branch improvement plans to support business growth.
• Build strong working relationships with customers, suppliers, field sales colleagues, and support teams.
• Ensure company procedures and documentation requirements are followed at all times.
• Protect company assets and maintain branch security standards.

Qualifications

To be successful in this role, you'll ideally have:

• Previous experience managing or supervising within a trade, distribution, wholesale, builders’ merchant, or similar operational environment.
• Strong leadership skills with the ability to motivate, coach, and develop a team.
• Experience in stock management, purchasing, and branch operations.
• A customer-focused approach with excellent communication skills.
• Commercial awareness and the ability to deliver profitable business growth.
• Strong organisational skills and attention to detail.
• Knowledge of health and safety requirements within an operational environment.
• The ability to build effective relationships across all levels of the business.
• A proactive and hands-on approach to problem-solving and continuous improvement.